In:Multiactivity in Social Interaction: Beyond multitasking
Edited by Pentti Haddington, Tiina Keisanen, Lorenza Mondada and Maurice Nevile
[Not in series 187] 2014
► pp. 167–190
Attending to a summons and putting other activities ‘on hold’
Multiactivity as a recognisable interactional accomplishment
Published online: 4 September 2014
https://doi.org/10.1075/z.187.06lic
https://doi.org/10.1075/z.187.06lic
Trying to grasp multi-activity within a praxeological perspective, we focus on a set of situations in which participants experiencing some summoning event, such as a phone ring, recognisably ‘put on hold’ some other involvement, and demonstrably orient towards the current relevance of two or more streams of activity. We will endeavour to show (a) the kind of collaborative work through which such a perceptible occurrence is turned into a recognisable event with sequential implications; (b) how a course of action is witnessably put on hold for the recipient of the summons to attend it; (c) how such an accomplishment rests on a variety of interactional devices, through the use of which two streams of action are shaped as recognisable, comparable and competing distinct projects.
References (30)
Circella, G., Mokhtarian, P., & Poff, K. (2012). A conceptual typology of multitasking behavior and polychronicity preferences. Electronic International Journal of Time Use Research, 9(1), 59–107.
Goffman, E. (1974). Frame analysis. An essay on the organization of experience. New York: Harper & Row.
González, V.M., & Mark, G. (2005). Managing currents of work: Multi-tasking among multiple collaborations. In H. Gellersen, K. Schmidt, M. Beaudouin-Lafon, & W. Mackay (Eds.),
Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work (ECSCW 2005)
(pp. 143–162). Dordrecht: Springer.
Goodwin, C. (1984). Notes on story structure and the organization of participation. In J.M. Atkinson, & J. Heritage (Eds.), Structures of social action (pp. 225–246). Cambridge: Cambridge University Press.
Gumperz, J. (1992). Contextualization and understanding. In A. Duranti, & C. Goodwin (Eds.), Rethinking context: Language as an interactive phenomenon (pp. 229–252). Cambridge: Cambridge University Press.
Haddington, P. & Rauniomaa, M. (2011). Technologies, multitasking and driving: Attending to and preparing for a mobile phone conversation in a car. Human Communication Research, 37, 223–254.
Heritage, J. (1984). A change-of-state token and aspects of its sequential placement. In J.M. Atkinson, & J. Heritage (Eds.), Structures of social action (pp. 299–345). Cambridge: Cambridge University Press.
Heritage, J., & Clayman, S. (2010). Talk in action. Interactions, identities and institutions. Chichester: Wiley-Blackwell.
Hudson, J., Christensen, J., Kellogg, W., & Erickson, T. (2002). “I’d be overwhelmed, but it’s just one more thing to do”: Availability and interruption in research management. Proceedings of ACM CHI 2002 Conference on Human Factors in Computing Systems, 4(1), 97–104.
Kaufman-Scarborough, C. (2003). Two perspectives on the tyranny of time: Polychronicity and monochronicity as depicted in Cast Away
. The Journal of American Culture, 26(1), 87–95.
Kenyon, S. (2010). What do we mean by multitasking? Exploring the need for methodological clarification in time use research. International Journal of Time Use Research, 7(1), 42–60.
Laurier, E. (2000). Why people say where they are during mobile phone calls. Environment and Planning D: Society and Space, 19, 485–504.
Licoppe, C. (2010). The ‘crisis of the summons’: A transformation in the pragmatics of ‘notifications’, from phone rings to instant messaging. The Information Society, 26(4), 288–302.
. (2011). What does answering the phone mean? A sociology of ringtones. Journal of Cultural Sociology, 5(3), 367–384.
Mondada, L. (2008). Doing video for a sequential and multimodal analysis of social interaction: Videotaping institutional telephone calls [88 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 9(3), Art. 39. Retrieved Feb 28, 2014 from [URL].
Nevile, M. (2004). Beyond the black box. Talk-in-interaction in the airline cockpit. Aldershot: Ashgate.
O’Conaill, B., & Frohlich, D. (1995). Timespace in the workspace. Dealing with interruptions.
Proceedings of Human Factors in Computing (CHI’95)
, Pittsburgh, PA: ACM Press.
Pomerantz, A. (1984). Agreeing and disagreeing with assessments: Some features of preferred/dispreferred turn shapes. In J.M. Atkinson, & J. Heritage (Eds.), Structures of social action (pp. 57–101). Cambridge: Cambridge University Press.
Schegloff, E. (1972). Sequencing in conversational openings. In D. Hymes, & J. Gumperz (Eds.), The ethnography of communication (pp. 346–380).New York: Holt, Rinehart & Winston.
. (1979). Identification and recognition in telephone conversation openings. In G. Psathas (Ed.), Everyday language: Studies in ethnomethodology (pp. 23–78). New York: Irvington Publishers, Inc.
. (1984). On some gestures’ relation to talk. In M. Atkinson, & J. Heritage (Eds.), Structures of social action (pp. 266–296). Cambridge: Cambridge University Press.
Cited by (21)
Cited by 21 other publications
Bateman, Amanda, Julia Katila & Emily Hofstetter
Mondada, Lorenza
Tagg, Caroline & Shi Min Chua
Hoffmann, Sabine & Giolo Fele
2024. Dealing with missing participants in the opening phases of a videoconference. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) 34:3 ► pp. 393 ff.
Song, Le & Zhegong Shangguan
Ditchfield, Hannah
Du Bois, Inke
Pelikan, Hannah & Emily Hofstetter
Rosenbaun, Laura, Sheizaf Rafaeli & Dennis Kurzon
2022. Blurring the boundaries between domestic and digital spheres. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) ► pp. 291 ff.
Nielsen, Søren Beck
Tuncer, Sylvaine, Oskar Lindwall & Barry Brown
Taleghani-Nikazm, Carmen, Veronika Drake, Andrea Golato & Emma Betz
2020. Mobilizing for the next relevant action. In Mobilizing others [Studies in Language and Social Interaction, 33], ► pp. 47 ff.
Helisten, Marika
Piccoli, Vanessa, Anna Claudia Ticca & Véronique Traverso
Licoppe, Christian & Julien Morel
Luff, Paul, Christian Heath, Menisha Patel, Dirk Vom Lehn & Andrew Highfield
Oloff, Florence
2018. Revisiting delayed completions. In Time in Embodied Interaction [Pragmatics & Beyond New Series, 293], ► pp. 123 ff.
Tuncer, Sylvaine & Christian Licoppe
Hoey, Elliott M.
This list is based on CrossRef data as of 24 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
