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Article published In: Translation and Interpreting Studies
Vol. 16:1 (2021) ► pp.19–40

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Sign language interpreting services

A quick fix for inclusion?

ORCiD logo with link | University of Namur
ORCiD logo with link | Oslo Metropolitan University
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Available under the Creative Commons Attribution-NonCommercial (CC BY-NC) 4.0 license.

For any use beyond this license, please contact the publisher at rights@benjamins.nl.

Published online: 6 September 2019
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https://doi.org/10.1075/tis.18008.dem
Abstract
This article rethinks the impact of sign language interpreting services (SLIS) as a social institution. It starts from the observation that “access” for deaf people is tantamount to availability of sign language interpreters, and the often uncritically proposed and largely accepted solution at the institutional level to lack of access seems to be increasing the number of interpreters. Using documented examples from education and health care settings, we raise concerns that arise when SLIS become a prerequisite for public service provision. In doing so, we problematize SLIS as replacing or concealing the need for language-concordant education and public services. We argue that like any social institution, SLIS should be studied and analyzed critically. This includes more scrutiny about how different kinds of “accesses” can be implemented without SLIS, and more awareness of the contextual languaging choices deaf people make beyond the use of interpreters.
Article outline
  • Introduction: Rethinking sign language interpreting services
  • Sign language interpreting services as a social institution
  • Deaf people, diversity, interpreters, and contextual language choices
  • Sign language interpreting in public services
  • Educational settings
  • Health care settings
  • The illusion of inclusion?
  • Conclusion
  • Acknowledgements
  • Notes
  • References
References (129)
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2026. Accessibility Challenges in the Use of the Integrated Academic Activities Management System (SIGAA) by Deaf and Hearing Students: A Qualitative Perspective. In Occupational and Environmental Safety and Health VI [Studies in Systems, Decision and Control, 231], ► pp. 561 ff. DOI logo
Coy, André, Phaedra S. Mohammed & Paulson Skerrit
2025. Inclusive Deaf Education Enabled by Artificial Intelligence: The Path to a Solution. International Journal of Artificial Intelligence in Education 35:1 ► pp. 96 ff. DOI logo
Huang, Jiahui & Xiao Zhao
2025. Social Exchange, Accessibility, and Trust: Interpreters’ Perspectives of Inclusion in Chinese Welfare Factories (1950s–1990s). Social Inclusion 13 DOI logo
Louzán, Rita, Tatiana Cuervo-Carabel, Marina Ortiz-López & Laura Gómez Armesto
2025. Ergonomic and psychosocial risks in sign language interpreters and guide-interpreters: a systematic review and bibliometric analysis. Ergonomics ► pp. 1 ff. DOI logo
Mellett, Erin
2025. Immigrant deaf students in the United States: Linguistic injustices brought to light. Deafness & Education International 27:2 ► pp. 144 ff. DOI logo
Mellett, Erin
2025. Interembodiment and language: Deaf language practices as resistance. Social Science & Medicine 384 ► pp. 118544 ff. DOI logo
Mellett, Erin
2025. Linguistic care work as resistance: crip linguistics and deaf immigrants. Journal of Deaf Studies and Deaf Education 30:SI ► pp. SI94 ff. DOI logo
Tamayo, Ana & Marta Iravedra
2025. Towards a multimodal university: In favour of higher education studies in sign language interpreting and translation in Spain. The Interpreter and Translator Trainer 19:2 ► pp. 120 ff. DOI logo
Wille, B. & M. Kusters
2025. Bilingual education with a sign language: The case of Flanders. Deafness & Education International 27:4 ► pp. 390 ff. DOI logo
Angelini, Robin, Katta Spiel & Maartje De Meulder
2024. The 26th International ACM SIGACCESS Conference on Computers and Accessibility, ► pp. 1 ff. DOI logo
Angelini, Robin, Katta Spiel & Maartje De Meulder
2025. Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems, ► pp. 1 ff. DOI logo
Cooper, Audrey C., Michele L. Cooke, Kota Takayama, Danielle F. Sumy & Sara McBride
2024. From alert to action: earthquake early warning and deaf communities. Natural Hazards 120:14 ► pp. 13573 ff. DOI logo
Duggan, Nora & Ingela Holmström
2024. Deaf migrants in Sweden: exploring linguistic and bureaucratic challenges through the lens of Crip Theory and Crip Linguistics. Multilingua 43:5 ► pp. 667 ff. DOI logo
Esselink, Lyke, Floris Roelofsen, Jakub Dotlačil, Shani Mende-Gillings, Maartje de Meulder, Nienke Sijm & Anika Smeijers
2024. Exploring automatic text-to-sign translation in a healthcare setting. Universal Access in the Information Society 23:1 ► pp. 35 ff. DOI logo
Hockaday, Tamsyn
2024. Exploring hearing people’s experiences of working with sign language interpreters in the workplace. Interpreting and Society DOI logo
Izquierdo Martínez, Laura Catalina, Angela Martínez-R, Irene Strasly & Minerva Rivas Velarde
2024. Linguistic and cultural adaptation of the National Quality of Life Survey in Colombia for the deaf population. Translation and Interpreting Studies 19:2 ► pp. 302 ff. DOI logo
Liu, Hsiu Tan, Han Ho Hsieh, Wan Ying Lin, Jean F. Andrews & Chun Jung Liu
2024. Sign language support in an inclusive environment: Educational sign language interpreting services in Taiwan. Deafness & Education International 26:1 ► pp. 37 ff. DOI logo
Løkken, Marita
2024. A standardised practice of language and understanding: When deaf parents and their babies meet paediatric nurses in Norwegian health centres for routine postnatal consultations. Language and Health 2:2 ► pp. 100026 ff. DOI logo
Silva, André Luiz da Cunha, Simone Bacelar Leal Ferreira, Tatiane Militão de Sá & Cláudia Cappelli
2024. Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems, ► pp. 1 ff. DOI logo
Young, Alys, Sarah Vicary, Rebecca Tipton, Natalia Rodríguez Vicente, Jemina Napier, Celia Hulme & Francisco Espinoza
2024. Mental health professionals' (AMHPs) perspectives on interpreter-mediated mental health act assessments. Journal of Social Work 24:2 ► pp. 219 ff. DOI logo
Crawford, Kirk Andrew, Katta Spiel & Foad Hamidi
2023. The 25th International ACM SIGACCESS Conference on Computers and Accessibility, ► pp. 1 ff. DOI logo
Haualand, Hilde
2023. Licence to inform: Norwegian sign language interpreters in a bureaucratic organisation. Interpreting and Society 3:1 ► pp. 6 ff. DOI logo
Hulme, Celia, Alys Young, Katherine Rogers & Kevin J. Munro
2023. Cultural competence in NHS hearing aid clinics: a mixed-methods case study of services for Deaf British sign language users in the UK. BMC Health Services Research 23:1 DOI logo
Roman, Gretchen, Vincent Samar, Deborah Ossip, Michael McKee, Steven Barnett & Reza Yousefi-Nooraie
2023. Experiences of Sign Language Interpreters and Perspectives of Interpreting Administrators During the COVID-19 Pandemic: A Qualitative Description. Public Health Reports® 138:4 ► pp. 691 ff. DOI logo
Boey, Loh Hock
2022. The Analysis of Social Neuroscience Challenges Matrix Measurement for Sign Language Interpreter (JBIM) in Malaysia. Integrated Journal for Research in Arts and Humanities 2:6 ► pp. 25 ff. DOI logo
Chua, M., Maartje De Meulder, Leah Geer, Jonathan Henner, Lynn Hou, Okan Kubus, Dai O’Brien & Octavian Robinson
2022. 1001 Small Victories: Deaf Academics and Imposter Syndrome. In The Palgrave Handbook of Imposter Syndrome in Higher Education, ► pp. 481 ff. DOI logo
Fauziyah, Siti & Lina Miftahul Jannah
2022. Access to Disclosure of Disasters Information for Deaf People through Sign Language Interpreter. IJDS Indonesian Journal of Disability Studies 9:01 ► pp. 137 ff. DOI logo
Haualand, Hilde, Maartje De Meulder & Jemina Napier
2022. Unpacking sign language interpreting as a social institution. Translation and Interpreting Studies 17:3 ► pp. 351 ff. DOI logo
Heyerick, Isabelle
2022. Barrier-free and interpreter-free. Translation and Interpreting Studies 17:3 ► pp. 406 ff. DOI logo
Jacob, Sabrina A., Uma Devi Palanisamy, Jemina Napier, Daniëlle Verstegen, Amreeta Dhanoa & Elizabeth Yie-Chuen Chong
2022. Health Care Needs of Deaf Signers: The Case for Culturally Competent Health Care Providers. Academic Medicine 97:3 ► pp. 335 ff. DOI logo
McKee, Rachel & Anna-Lena Nilsson
2022. Interpreters as agents of language planning. Translation and Interpreting Studies 17:3 ► pp. 429 ff. DOI logo
Monzó-Nebot, Esther & Rayco H. González-Montesino
2022. Integrated monolingualism and audism governing Spanish Sign-Language users’ self-determination in the legal system. Translation and Interpreting Studies 17:3 ► pp. 381 ff. DOI logo
Rivas Velarde, Minerva, Caroline Jagoe & Jessica Cuculick
2022. Video Relay Interpretation and Overcoming Barriers in Health Care for Deaf Users: Scoping Review. Journal of Medical Internet Research 24:6 ► pp. e32439 ff. DOI logo
Skinner, Robert & Jemina Napier
2022. ‘Help is on the way’. Translation and Interpreting Studies 17:3 ► pp. 455 ff. DOI logo
Snoddon, Kristin
2022. Writing as Being: On the Existential Primacy of Writing for a Deaf Scholar. Qualitative Inquiry 28:6 ► pp. 722 ff. DOI logo
Snoddon, Kristin
2025. Possible beings: Deaf children and linguistic justice. Deafness & Education International 27:2 ► pp. 202 ff. DOI logo
Snoddon, Kristin & Erin Wilkinson
2022. The institutionalization of sign language interpreting and COVID-19 briefings in Canada. Translation and Interpreting Studies 17:3 ► pp. 359 ff. DOI logo
Napier, Jemina
2021. ‘I Can’t Not Help Them…’: Brokering as Responsibility and Cooperation. In Sign Language Brokering in Deaf-Hearing Families, ► pp. 243 ff. DOI logo
Napier, Jemina
2021. Signing Deaf Communities and Language Brokering. In Sign Language Brokering in Deaf-Hearing Families, ► pp. 1 ff. DOI logo
Napier, Jemina
2021. Understanding the Implications of Sign Language Brokering. In Sign Language Brokering in Deaf-Hearing Families, ► pp. 299 ff. DOI logo
Sheneman, Naomi & Octavian E. Robinson
2021. Helpers, professional authority, and pathologized bodies. In Translating Asymmetry - Rewriting Power [Benjamins Translation Library, 157], ► pp. 55 ff. DOI logo
Webster, Jenny
2021. Mitigating Institutional Attitudes toward Sign Languages: A Model for Language Vitality Surveys. The Journal of Deaf Studies and Deaf Education 27:1 ► pp. 16 ff. DOI logo
Caselli, Naomi K., Wyatte C. Hall & Jonathan Henner
2020. American Sign Language Interpreters in Public Schools: An Illusion of Inclusion that Perpetuates Language Deprivation. Maternal and Child Health Journal 24:11 ► pp. 1323 ff. DOI logo
Perez Toledo, Vanessa, Karina Munoz Vilugrón & Karina Jazmín Chávez
2020. ¿Intérprete o facilitador de lengua de señas? Una experiencia en el contexto educativo chileno. Íkala 25:3 ► pp. 679 ff. DOI logo
Siebert, Reiner & Lukas Spohr
2020. Transport und Warenkredit. In Betriebliches Risikomanagement und Industrieversicherung, ► pp. 601 ff. DOI logo
Young, Alys, Jemina Napier & Rosemary Oram
2019. The translated deaf self, ontological (in)security and deaf culture. The Translator 25:4 ► pp. 349 ff. DOI logo

This list is based on CrossRef data as of 6 december 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

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