Article published In: Translation and Interpreting Studies
Vol. 12:3 (2017) ► pp.427–448
Professional interpreters’ job satisfaction and relevant factors
A case study of trained interpreters in South Korea
Published online: 23 November 2017
https://doi.org/10.1075/tis.12.3.04lee
https://doi.org/10.1075/tis.12.3.04lee
Abstract
A study of the job satisfaction of professional interpreters may cast light on the current state of the profession and its prospects. Through a questionnaire-based survey of 150 professional interpreters in South Korea, this study examines various factors contributing to the job satisfaction of professional interpreters, including individual characteristics and job characteristics. Statistically significant correlations were confirmed between job satisfaction and marital status, the length of the interpreting career, average weekly working hours, and the dominant employment type of the respondents. While the respondents overwhelmingly chose income as the most important factor that determines their satisfaction, a multiple regression analysis revealed that job security was the most important factor, which was in turn strongly correlated with social recognition. This case study provides an analysis of the status quo of the profession in South Korea and has implications for the industry and for interpreter training.
Article outline
- 1.Introduction
- 2.Previous studies of job satisfaction
- 3.The study
- 3.1Methodology
- 3.2The results
- 3.2.1Sample
- 3.2.2Job satisfaction
- 3.2.3Factors influencing job satisfaction
- 4.Conclusions
- Notes
References
References (54)
AIIC. 2002. “Interpreter Workload Study – Full report.” Communicate! February-March 2002. Last accessed 18 July 2017. [URL].
. 2005. “AIIC: A Statistical Portrait.” Communicate! September-October 2005, 1–8. Last accessed 18 July 2017. [URL].
Altman, Janet. 1989. “Overcoming Babel: The role of the conference interpreter in the communication process.” In Babel: The Cultural and Linguistic Barriers between Nations, ed. by Rainer Kolmel, and Jerry Payne, 73–86. Aberdeen: Aberdeen University Press.
. 1990. “What helps effective communication? Some interpreters’ views.” The Interpreters’ Newsletter 31:23–32.
Cho, Hye Eun, and Il Bong Moon. 2014. “Chikwawisayngsauy nakkwanseng cakihyonungkam cikmwusuthuleysuka cikmwumancoktoey michinun yenghyang [The effects of the optimism, self-efficacy and job stresses on dental hygienists’ job satisfaction].” Korean Health Public Research 40(4): 121–32.
Choi, Jungwha, and Hyang-Ok Lim. 2002. “The status of translators and interpreters in Korea.” Meta 47(4): 627–35. .
Choi, Jungwha. 2008. “Study on job satisfaction and directions for the training of conference interpreters.” FORUM 5(2): 23–38.
. 2009. “Correlation between directionality, B language acquisition and topic difficulty.” FORUM 6(2): 39–58.
Cooper, Cary L., Rachel Davies, and Rosalie L. Tung. 1982. “Interpreting stress: Sources of job stress among conference interpreters.” Multilingua 1(2): 97–107. .
Dam, Helle V., and Karen Korning Zethsen. 2013. “Conference interpreters – the stars of the translation profession?: A study of the occupational status of Danish EU Interpreters as compared to Danish EU translators.” Translation and Interpreting Studies 4(2): 229–59. .
Dantzker, Mark L. 1994. “Measuring job satisfaction in police department and policy implications: An examination of a mid-size southern police department.” American Journal of Police 131: 77–101.
Dawrant, Andrew, and Hong Jiang. 2001. “Conference interpreting in Mainland China.” Communicate! Accessed April 2. [URL].
Dean, Robyn, K. Robert, Q. Pollard, and Vincent J. Samar. 2010. “RID Research Grant Underscores Occupational Health Risks: VRS and K-12 Settings Most Concerning.” Registry of Interpreters for the Deaf Views 27(1): 41–43.
Finn, Carmel P. 2001. “Autonomy: An important component for nurses’ job satisfaction.” Interactional Journal of Nursing Studies 381: 349–57. .
Hackman, Richard J., and Greg R. Oldham. 1976. “Motivation through the design of work: Test of a theory.” Organizational Behavior and Human Performance 161: 250–79. .
Hubscher-Davidson, Severine. 2016. “Trait emotional intelligence and translation: A study of professional translators.” Target 28(1): 132–157.
Jeong, Heo-Uk. 2006. “Inkwusahoyhakcekyoin, sahoyhakcek yoin mich kyosauy sahoysimlihakcekyoini cikmwumancoktoey michinun yenghyang [Influences of sociodemographic factors, school organizational factors, and sociopsychological factors on teachers’ job satisfaction].” Kyoyukkwahakyenkwu 37(2): 75–96.
Judge, Timothy A., Carl J. Thoresen, Joyce E. Bono, and Gregory K. Patton. 2001. “The job satisfaction – job performance relationship: A qualitative and quantitative review.” Psychological Bulletin 1271: 376–407. .
Kang, Su-jung. 2015. “Thongpenyeksanepuy sicangkwucowa thukcingey kwanhan yenkwu [Study on market structure and characteristics of the industry of interpretation and translation].” Thongyekkwabeonyek 17(2): 113–133.
Lee, Jieun, Moonsun Choi, Jiun Huh, and Aili Chang. 2016. “Community interpreting services by marriage migrants for marriage migrants in South Korea.” Perspectives 24(2): 179–200. .
Lee, Jieun, Hyomi Yoo, Yangjoo June, and Heejeong Jeong. 2014a. “Thongpenyekhak seksa kyoyukkwaceng kaycengul wihan colepsayng selmwuncosa: ihwayetay. thongyekpenyektayhakwen salyeyyenkwu [Graduates’ survey in the process of the renewal of MA T&I curriculum: a case study of Ewha GSTI].” T&I Review 41: 51–71.
Lee, Jieun, Aili Chang, Moonsun Choi, and Jiun Huh. 2014b. “Gyeolhoniminja tongbeonyeokseobiseusaeopeul tonghae bon jiyeoksahwetongyeok sare yeongu” [A case study of T&I services for marriage migrants and multicultural families]. Translation Studies 15(3): 177–210.
Lim, Chang Ho. 2014. “Kyengchalkwan cikmwumancoktouy kyelcengyoiney kwanhan yenkwu [A study on the determinants of job satisfaction among police officers].” Hankwukkyengchalyenkwu 13(3): 239–72.
Locke, Edwin A. 1976. “The nature and causes of job satisfaction.” In The Handbook of Industrial and Organizational Psychology, ed. by Marvin Dunnette, 1297–343. Chicago: Rand McNally.
Lu, Hong, Louise. K. Barriball, Xian Zhang, and Alison E. While. 2012. “Job satisfaction among hospital nurses revisited: A systematic review.” International Journal of Nursing Studies 49(8): 1017–38. .
Lu, Hong, Alison E. While, and K. Louise Barriball. 2007. “Job satisfaction and its related factors: A questionnaire survey of hospital nurses in Mainland China.” International Journal of Nursing Studies 44(4): 574–88. .
Moser-Mercer, Barbara, Uli H. Frauenfelder, Beatriz Casado, and Alexander Künzli. 2000. “Searching to define expertise in interpreting.” In Language Processing and Simultaneous Interpreting: Interdisciplinary Perspectives, ed. by Birgitta Englund Dimitrova and Kenneth Hyltenstam, 107–352. Amsterdam: John Benjamins.
Neff, Jacquy. 2008. “A Statistical Portrait of AIIC: 2005–06.” Communicate! Spring 2008. Accessed July 28. [URL].
. 2009. “A Statistical Portrait 2005–2009.” Communicate! Spring 2011. [URL]. Accessed 28 July 2016.
Olohan, Maeve. 2007. “Economic trends and development in the translation industry.” The Interpreter and Translator Trainer 1(1): 37–63. .
Park, Hyerim. 2010. “Thongyeksa inki chwulak… “wulin ettekhay” [Popularity of interpreting job drops…” What’d happen to us?”].” Weekly Donga, July 26. Issue 747: 56–57. [URL].
Park, Mi Mi, and Suk-Jung Han. 2013. “Kacengcenmwunkanhosauy kamcengnotong, cikmwu suthuleysu, kayincek cawenuy cikmwumancoktowauy kwanlyenseng [Relations of job satisfaction with emotional labor, job stress, and personal resources in home healthcare nurses].” Ciyeksahoykanhohakhoy 24(1): 51–61. .
Piko, Bettina F. 2006. “Burnout, role conflict, job satisfaction and psychosocial health among Hungarian health care staff: A questionnaire survey.” International Journal of Nursing Studies 431: 311–18. .
Pöchhacker, Franz. 2009. “Conference interpreting: Surveying the profession.” Translation and Interpreting Studies 4(2): 172–86. .
R Core Team. 2016. R: A language and environment for statistical computing. R Foundation for Statistical Computing. Vienna, Austria. [URL].
Ruggiero, Jeanne S. 2005. “Health, work variables, and job satisfaction among nurses.” Journal of Nursing Administration 351: 254–63. .
Sela-Sheffy, Rakefet, and Miriam Shlesinger. 2008. “Strategies of image-making and status advancement of translators and interpreters as a marginal occupational group: A research project in progress.” In Beyond Descriptive Translation Studies, ed. by Anthony Pym, Miriam Shlesinger, and Daniel Simeoni, 79–90. Amsterdam: John Benjamins.
Setton, Robin, and Alice Guo Liangliang. 2009. “Attitudes to role, status and professional identity in interpreters and translators with Chinese in Shanghai and Taipei.” Translation and Interpreting Studies 4(2): 210–38. .
Smith, Patricia C., Lorne M. Kendall, and Charles L. Hulin. 1969. The Measurement of Satisfaction in Work and Retirement. Chicago: Rand McNelly.
Smucker, Michael K., Warren A. Whisenant, and Paul M. Pedersen. 2003. “An investigation of job satisfaction and female sports journalists.” Sex Roles 49(7): 401–407.
Specter, Paul E. 1997. Job Satisfaction: Application, Assessment, Causes, and Consequences. Thousand Oaks, CA: Sage.
Stempien, Lori, and Roger C. Loeb. 2002. “Differences in job satisfaction between general education and special education teachers: Implications for retention.” Remedial and Special Education 23(5): 258–67. .
Swartz, Daniel B. 1999. Job Satisfaction of Interpreters for the Deaf. Unpublished Ph.D. dissertation. The Graduate School of America.
van Scheers, Louise, and Johan Botha. 2014. “Analysing relationship between employee job satisfaction and motivation.” Journal of Business and Retail Management Research 9(1): 98–109.
Wild, Priscilla., Vigil Parsons, and Elizabeth Dietz. 2006. “Nurse practitioner’s characteristics and job satisfaction.” Journal of the American Academy of Nurse Practitioners 181: 544–49. .
Willem Annick, Marc Buelens, and Ives De Jonghe. 2007. “Impact of organizational structure on nurses’ job satisfaction: A questionnaire survey.” International Journal of Nursing Studies 44(6): 1011–1020.
Witter-Merithew, Anna. 2012. “Sign language interpreters: Breaking down silos through reflective practice.” Accessed 24 July 2017. [URL].
Won, Seong Ok, and Yun Ju Kang. 2007. “Swuhwathongyeksauy cikmwu thuksengkwa mancokto pwunsek yenkwu [A study on the job characteristics and satisfaction of sign language interpreters].” The Journal of Special Education 6(8): 71–89.
Cited by (10)
Cited by ten other publications
Girletti, Sabrina
Liu, Fung Ming Christy
2024. Scrutinizing job satisfaction during COVID-19 through Facebook. Translation Spaces 13:1 ► pp. 102 ff.
Monzó-Nebot, Esther & Cristina R. Álvarez-Álvarez
Phanthaphoommee, Narongdej & Athip Thumvichit
2024. Unraveling the multifaceted nature of job satisfaction among migrant healthcare interpreters/translators. Translation Spaces 13:1 ► pp. 78 ff.
Ruokonen, Minna, Elin Svahn & Anu Heino
2024. Translators’ and interpreters’ job satisfaction – a multi-faceted object of study with far-reaching
implications. Translation Spaces 13:1 ► pp. 1 ff.
Giustini, Deborah
Lee, Jieun & Yonsuk Song
2022. A survey of translation and interpreting studies doctoral students’ experiences. FORUM. Revue internationale d’interprétation et de traduction / International Journal of Interpretation and Translation 20:1 ► pp. 65 ff.
Pokorn, Nike K. & Jaka Čibej
2022. Migrants’ attitudes towards community interpreting. In Advances in Interdisciplinary Language Policy [Studies in World Language Problems, 9], ► pp. 257 ff.
Rossetti, Alessandra
Im, Sei-inn & Hyang-Ok Lim
2019. Where do we stand?. FORUM. Revue internationale d’interprétation et de traduction / International Journal of Interpretation and Translation 17:2 ► pp. 192 ff.
This list is based on CrossRef data as of 6 december 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
