Félix-Brasdefer, J. César (2015). The Language of Service Encounters: A Pragmatic-Discursive Approach

Shively, Rachel

doi:10.1075/sic.14.2.08shi

Review published In: Spanish in Context
Vol. 14:2 (2017) ► pp.323–328

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Book review

Félix-Brasdefer, J. César (2015). The Language of Service Encounters: A Pragmatic-Discursive Approach

Reviewed by

Rachel Shively | Illinois State University

Published online: 19 October 2017

https://doi.org/10.1075/sic.14.2.08shi

References (3)

Referencias

Barron, Anne, and Klaus Schneider. 2009. “Variational pragmatics: studying the impact of social factors on language use in interaction.” Intercultural Pragmatics 61: 425–442.

Félix-Brasdefer, J. César. 2015. The language of service encounters: A pragmatic-discursive approach. Cambridge: Cambridge University Press.

Spencer-Oatey, Helen. 2000. “A problematic Chinese business visit to Britain: Issues of face.” In Culturally Speaking: Managing Rapport through Talk across Cultures, ed. by Helen Spencer-Oatey, 272–288. London: Continuum.