In:Language, Multimodal Interaction and Transaction: Studies of a Southern Chinese marketplace
Xuehua Xiang
[Studies in Chinese Language and Discourse 14] 2021
► pp. 79–104
Chapter 5Making deals, blocking sales
Conflict talk in the marketplace
Published online: 8 September 2021
https://doi.org/10.1075/scld.14.c5
https://doi.org/10.1075/scld.14.c5
Article outline
- 5.1Managing conflicts
- 5.2Bargaining in the marketplace
- 5.3Bargaining as emergent conflict talk
- 5.4Freebies, upselling moves, and win-win resolutions
- 5.5Moral dimensions of bargaining: When conflicts escalate
- 5.6Blocking sale advances with a negative style
- 5.7Discussion and conclusions
