In:The Language of Outsourced Call Centers: A corpus-based study of cross-cultural interaction
Eric Friginal
[Studies in Corpus Linguistics 34] 2009
► pp. 273–297
Chapter 11 Synthesis and directions for future research
Published online: 25 February 2009
https://doi.org/10.1075/scl.34.11syn
https://doi.org/10.1075/scl.34.11syn
