In:The Language of Outsourced Call Centers: A corpus-based study of cross-cultural interaction
Eric Friginal
[Studies in Corpus Linguistics 34] 2009
► pp. 255–271
Chapter 10 Communication breakdown
Caller clarifications
Published online: 25 February 2009
https://doi.org/10.1075/scl.34.10com
https://doi.org/10.1075/scl.34.10com
