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In:The Language of Outsourced Call Centers: A corpus-based study of cross-cultural interaction
Eric Friginal
[Studies in Corpus Linguistics 34] 2009
► pp. 39–73

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Chapter 3 Corpora and description of speaker groups in the call center corpus

Published online: 25 February 2009

https://doi.org/10.1075/scl.34.03cor