Article published In: Approaches to grammar for interactional linguistics
Edited by Ritva Laury, Marja Etelämäki and Elizabeth Couper-Kuhlen
[Pragmatics 24:3] 2014
► pp. 649–672
A multimodal analysis of compliment sequences in everyday English interactions
Available under the Creative Commons Attribution-NonCommercial (CC BY-NC) 4.0 license.
Published online: 1 September 2015
https://doi.org/10.1075/prag.24.3.09kei
https://doi.org/10.1075/prag.24.3.09kei
This study offers a multimodal analysis of turns in everyday English interactions that are used for making compliments, i.e. for positively evaluating the appearance, personal qualities or actions of (a) co-present participant(s) in the present situation. We first identify the most frequent linguistic formats recurrently occurring in compliments in our data. We then focus on the sequential interactional analysis of compliment sequences, i.e. the production of the compliment and the response it receives. While a range of bodily-visual displays and prosodic features can be identified as co-constructing compliment activity, we argue that gaze direction has a specific role in the production of both compliments and their responses. The data come from a database of approximately 8 hours of video–recorded casual face-to-face conversations in English. The study employs the methodology of conversation analysis, maintaining that social interaction in face-to-face conversations is a multimodal achievement, where participants’ use of language, embodied actions and material objects are variously combined to build coherent courses of action (Goodwin 2000). The aim of the study is to provide a description of how embodied actions enter into the design of social action formats for compliments.
References (40)
Bavelas, J.B., L. Coates, and T. Johnson (2002) Listener responses as a collaborative process: The role of gaze. Journal of Communication 521: 566-580.
Couper-Kuhlen, Elizabeth (2012) On affectivity and preference in responses to rejection. In E. Kärkkäinen, and J. Du Bois (eds.), Stance, Affect, and Intersubjectivity in Interaction: Sequential and Dialogic Perspectives. Special issue of Text & Talk 32-4: 453-475.
Couper-Kuhlen, Elizabeth, and Sandra Thompson (2005) A linguistic practice for retracting overstatements: ‘Concessive repair’. In A. Hakulinen, and M. Selting (eds.), Syntax and Lexis in Conversation: Studies on the Use of Linguistic Resources in Talk-in-Interaction. Amsterdam: John Benjamins Publishing Company, pp. 257-288.
Du Bois, John, and Elise Kärkkäinen (2012) Taking a stance on emotion: Affect, sequence, and intersubjectivity in dialogic interaction. In E. Kärkkäinen, and J. Du Bois (eds.), Stance, Affect, and Intersubjectivity in Interaction: Sequential and Dialogic Perspectives. Special issue of Text & Talk 32-4: 433-451.
Du Bois, John, Stephan Schuetze-Coburn, Susanna Cumming, and Danae Paolino (1993) An outline of discourse transcription. In J.A. Edwards, and M.D. Lampert (eds.), Talking data: Transcription and coding in discourse research. Hillsdale, NJ: Lawrence Erlbaum, pp. 45-87.
Fox, Barbara A. (2000) Micro-syntax in conversation. Paper presented at Interactional Linguistics Conference, Spa, Belgium, September 2000.
. (2007) Principles shaping grammatical practices: An exploration. Discourse Studies 9.3: 299-318. BoP
Goodwin, Charles (2000) Action and embodiment within situated human interaction. Journal of Pragmatics 321: 1489-1522. BoP
Goodwin, Charles, and Marjorie Harness Goodwin (1987) Concurrent operations on talk: Notes on the interactive organization of assessments. IPrA Papers in Pragmatics 1.1: 1-54.
(1992) Assessment and the construction of context. In A. Duranti, and C. Goodwin (eds.), Rethinking context. Language as an interactive phenomenon. Cambridge: Cambridge University Press, pp. 147-190. BoP
Haddington, Pentti (2006) The organization of gaze and assessments as resources for stance taking. Text &Talk 26.3: 281-328. BoP
Hayashi, Makoto (2003) Joint utterance construction in Japanese converstion. Amsterdam: John Benjamins Publishing Company. BoP
Heritage, John (2002) Oh-prefaced responses to assessments: A method of modifying agreement/disagreement. In C. Ford, B.A. Fox, and S. Thompson (eds.), The Language of Turn and Sequence. New York: Oxford University Press, pp.196-224.
Heritage, John, and Geoffrey Raymond (2005) The terms of agreement: Indexing epistemic authority and subordination in assessment sequences. Social Psychology Quarterly 68.1: 15-38.
Hutchby, Ian, and Robin Wooffitt (2008) Conversation Analysis, 2nd edition. Cambridge: Polity Press.
Keisanen, Tiina (2012) “Uh-oh, we were going there”: Environmentally occasioned noticings of trouble in in-car interaction. Semiotica 191.1/4: 199-224.
Keisanen, Tiina, and Elise Kärkkäinen (2014) Stance. In Klaus P. Schneider, and Anne Barron (eds.), Pragmatics of Discourse. Handbook of Pragmatics [HOPS]. Berlin: Mouton de Gruyter, pp. 295-322.
Kärkkäinen, Elise, and Tiina Keisanen (2012) Linguistic and embodied formats for making (concrete) offers. Discourse Studies 14.5: 1-25.
Lindström, Anna, and Lorenza Mondada (2009) Assessments in social interaction: Introduction to the special issue. Research on Language and Social Interaction 42.4: 299-308.
Local, John (2004) Getting back to prior talk: And-uh(m) as a back-connecting device. In E. Couper-Kuhlen, and C. Ford (eds.), Sound patterns in interaction: Cross-linguistic studies of phonetics and prosody for conversation. Amsterdam: John Benjamins Publishing Company, pp. 377-400.
Manes, Joan, and Nessa Wolfson (1981) The compliment formula. In F. Coulmas (ed.), Conversational Routine: Explorations in Standardized Communication Situations and Prepatterned Speech. The Hague: Mouton Publishers, pp. 115-132.
Nevile, Maurice (2004) Beyond the black box. Talk-in-Interaction in the Airline Cockpit. Aldershot: Ashgate.
McClave, Evelyn (2000) Linguistic functions of head movements in the context of speech. Journal of Pragmatics 321: 855-878. BoP
Mondada, Lorenza (2009) The embodied and negotiated production of assessments in instructed actions. Research on Language and Social Interaction 42.4: 329-361.
Pomerantz, Anita (1978) Compliment responses. Notes on the co-operation of multiple constraints. In J. Schenkein (ed.), Studies in the Organization of Conversational Interaction. New York: Academic Press, pp. 79-112.
(1984) Agreeing and disagreeing with assessments: Some features of preferred/dispreferred turn shapes. In M. Atkinson, and J. Heritage (eds.), Structures of Social Action. Studies in Conversation Analysis. Cambridge: Cambridge University Press, pp 57-101.
Rauniomaa Mirka, and Tiina Keisanen (2012) Two multimodal formats for responding to requests. Journal of Pragmatics 44.6–7: 829-842.
Rossano, Federico (2013) Gaze in conversation. In J. Sidnell, and T. Stivers (eds.), The Handbook of Conversation Analysis. Malden: Wiley-Blackwell, pp. 308-329.
Ruusuvuori Johanna, and Anssi Peräkylä (2009) Facial and verbal expressions in assessing stories and topics. Research on Language and Social Interaction 42.4: 377-394.
Schegloff, Emanuel (1986) On some gestures’ relation to talk. In J.M. Atkinson, and J. Heritage (eds.), Structures of Social Action. Studies in Conversation Analysis. Cambridge: Cambridge University Press, pp. 266-296.
(2007) Sequence Organization in Interaction. Cambridge: Cambridge University Press. BoP
Scheibman, Joanne (2001) Local patterns of subjectivity in person and verb type in American English conversation. In J. Bybee, and P. Hopper (eds.), Frequency and the Emergence of Linguistic Structure. Amsterdam: John Benjamins Publishing Company, pp. 61-89.
Schiffrin, Deborah (1987) Discourse Markers. Cambridge: Cambridge University Press. BoP
Shaw, Rebecca, and Celia Kitzinger (2012) Compliments on a home birth helpline. Research on Language and Social Interaction 45.3: 213-244. BoP
Sorjonen, Marja-Leena (1989) Vuoronalkuiset konnektorit: Mutta
. [Turn-initial connectors: But
]. In A. Hakulinen (ed.), Suomalaisen keskustelun keinoja I. Kieli 4. Helsinki: Finnish Department, University of Helsinki, pp. 162-176.
Stivers, Tanya, and Frederico Rossano (2010) Mobilizing response. Research on Language and Social Interaction 43.1: 3-31. BoP
Cited by (12)
Cited by 12 other publications
Holmes, Janet & Bernadette Vine
Keevallik, Leelo, Emily Hofstetter & Jan Lindström
2025. Linguistic and other vocal resources of instructing bodies. Interactional Linguistics 5:1-2 ► pp. 1 ff.
Young, Stacy L., Mailea Ang & Kehalani Campbell
Moody, Stephen J., Jeff Peterson, Shinsuke Tsuchiya & Kaitlynne Elzinga
Hofstetter, Emily & Leelo Keevallik
Tao, Hongyin
2020.
Formulaicity without expressed multiword units. In Fixed Expressions [Pragmatics & Beyond New Series, 315], ► pp. 71 ff.
Sokol, Robin
2019.
Do we X, Should/Shall we X, Let’s X
. Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systems 20:2 ► pp. 339 ff.
Keevallik, Leelo
Sifianou, Maria & Garcés-Conejos Blitvich
Schoonjans, Steven, Paul Sambre, Geert Brône & Kurt Feyaerts
[no author supplied]
This list is based on CrossRef data as of 30 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
