Article published In: Pragmatics
Vol. 35:4 (2025) ► pp.529–554
China’s real estate agents’ persuasion realizations on WeChat Moments
Published online: 22 July 2024
https://doi.org/10.1075/prag.22062.he
https://doi.org/10.1075/prag.22062.he
Abstract
Persuasion is a well-documented language phenomenon in the fields of rhetoric, communication, and sociopsychology.
However, there is still a need for further research into persuasion on social media from a pragmatic perspective. The current
research contributes to the existing literature on persuasion, particularly in virtual environments, by examining the tactics of
online persuasion with a dataset of 409 excerpts from WeChat Moments. It examines the frequency and percentage of persuasive
strategies deployed by fourteen Chinese real estate agents. Additionally, a qualitative analysis of each tactic is conducted,
supported by specific examples. The findings indicate that, in increasing order of frequency, persuasion attempts on the
participants’ WeChat Moments are primarily realized through rational, ethos, and emotional appeals. The determinants of this
strategic inclination are examined with respect to the anonymity afforded by the Internet, media effect, community of practice and
Chinese cultural particulars.
Keywords: persuasion strategy, real estate agents, WeChat Moments, cyberspace, rhetoric
Article outline
- 1.Introduction
- 2.Literature review
- 2.1Persuasion strategies
- 2.2Computer-mediated persuasion
- 2.3Pragmatic study on persuasion
- 3.Methodology
- 3.1Source of data
- 3.2Participants
- 3.3Data coding
- 4.Findings
- 4.1Persuasion with rational appeals
- 4.1.1Highlighting gaining
- 4.1.2Emphasizing scarcity
- 4.2Persuasion with emotional appeals
- 4.2.1Negative altercasting
- 4.2.2Providing social proof
- 4.2.3Self-mockery
- 4.2.4Teasing
- 4.2.5Imposing obligation
- 4.2.6Evoking positive self-esteem
- 4.2.7Spreading fear
- 4.3Persuasion with ethos appeals
- 4.3.1Displaying liking
- 4.3.2Applying expertise
- 4.3.3Showing empathy
- 4.3.4Self-praise
- 4.1Persuasion with rational appeals
- 5.Discussion
- 5.1The overall tendency towards the option of persuading appeals
- 5.2The operational mechanism of persuasion in WeChat Moments ads
- 6.Conclusion
- Acknowledgements
References
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