Cover not available

Article published In: The interplay between professional identities and age, gender and ethnicity
Edited by Dorien Van De Mieroop and Jonathan Clifton
[Pragmatics 22:2] 2012
► pp. 203230

References (58)
Atkinson, J. Maxwell (1992) Displaying neutrality: Formal aspects of informal court proceedings. In Paul Drew, and John Heritage(eds.), Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, pp. 199–211.Google Scholar logo with link to Google Scholar
Azevedo, M.A. (1985) Mulheres Espancadas, a Violência Denunciada. São Paulo: Cortez Editora.Google Scholar logo with link to Google Scholar
Baldock, John, and David Prior (1981) Social workers talking to clients: A study of verbal behavior. British Journal of Social Work 111: 19–38.Google Scholar logo with link to Google Scholar
Bayraktaroglu, Arin (1991) Politeness and interactional imbalance. International Journal of the Sociology of Language 921: 5–34. Google Scholar logo with link to Google Scholar
Brown, Penelope, and Stephen C. Levinson (1987) Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press. Google Scholar logo with link to Google Scholar
(1999) Politeness: Some universals in language users. In Adam Jaworski, and Nikolas Coupland (eds.), The discourse Reader. London: Routledge, pp. 320–335.Google Scholar logo with link to Google Scholar
Bucholtz, Mary (1999) Bad examples: Transgression and progress in language and gender studies. In Mary Bucholtz, Anita C. Liang, and Laurel A. Sutton (eds.), Reinventing Identities: The Gendered Self in Discourse. New York: Oxford University Press, pp. 3–24.  BoPGoogle Scholar logo with link to Google Scholar
Butler, Judith (1990) Gender Trouble: Feminism and the Subversion of Identity. New York: Routledge.Google Scholar logo with link to Google Scholar
Button, Graham (1992) Answers as interactional products: Two sequential practices used in job interviews. In Paul Drew, and John Heritage(eds.), Talk at Work. Cambridge: Cambridge University Press, pp. 212–231.Google Scholar logo with link to Google Scholar
Chauí, Marilena, Celia Paoli, and Ruth Cardoso(1984) Perspectivas Antropológicas da Mulher. Rio de Janeiro: Zahar Editores.Google Scholar logo with link to Google Scholar
Clayman, Steven E. (1992) Footing in the achievement of neutrality: The case of news-interview discourse. In Paul Drew, and John Heritage(eds.), Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, pp. 163–198.Google Scholar logo with link to Google Scholar
(2002) Sequence and Solidarity. In J. Edward Lawler, and Shane R. Thye (eds.), Advances in Group Processes: Group Cohesion, Trust, and Solidarity. Oxford, UK: Elsevier Science, pp. 229–253Liane V. Google Scholar logo with link to Google Scholar
Correio da Gente (1995a, November 11) Delegacia da Mulher assume novo papel. Correio da Gente.
(1995b, January 10) Homem atende da Delegacia da Mulher. Correio da Gente.
Davis, Liane V., Jan L. Hagen, and Theresa J. Early (1994) Social services for battered women: Are they adequate, accessible, and appropriate? Social Work 39.6: 695–704.Google Scholar logo with link to Google Scholar
Drew, Paul, and John Heritage (1992) Analyzing talk at work: An introduction. In Paul Drew, and John Heritage(eds.), Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, pp. 3–65.  BoPGoogle Scholar logo with link to Google Scholar
Du Bois, J.W., S. Schuetze-Coburn, D. Paolino, and S. Cumming (eds.) (1992) Discourse Transcription. Santa Barbara: University of Santa Barbara.Google Scholar logo with link to Google Scholar
Eckert, P., and S. McConnell-Ginet (1992) Think practically and look locally: Language and gender as community-based practice. Annual Review of Anthropology 211: 461–490. Google Scholar logo with link to Google Scholar
Erickson, Frederick, and Jeffrey Shultz (1982) The Counselor as Gatekeeper: Social Interaction in Interviews. New York: Academic Press.  BoPGoogle Scholar logo with link to Google Scholar
Gal, Susan (1995) Language, gender, and power: An anthropological review. In Kira Hall, and Mary Bucholtz, Gender Articulated: Language and the Socially Constructed Self. New York, NY: Routledge, pp. 169–182.Google Scholar logo with link to Google Scholar
Goffman, Erving (1955) On face-work: An analysis of ritual elements in social interaction. Psychiatry: Journal for the Study of Interpersonal Processes 181: 213–231.  BoP Google Scholar logo with link to Google Scholar
Goodwin, Charles, and John Heritage (1990) Conversation analysis. Annual Review of Anthropology 191: 283–307. Google Scholar logo with link to Google Scholar
Golato, Andrea, and Carmen Taleghani-Nikazm (2006) The negotiation of face in chats. Multilingual 251: 293–322. Google Scholar logo with link to Google Scholar
Greatbatch, David (1992) On the management of disagreement between news interviewers. In Paul Drew, and John Heritage(eds.), Talk at work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, p. 268–301.Google Scholar logo with link to Google Scholar
Hautzinger, S (1997) “Calling a State a State”: Feminist politics and the policing of violence against women in Brazil. Feminist Issues 15.1-2: 3–30. Google Scholar logo with link to Google Scholar
Hayashi, Takuo (1996) Politeness in conflict management: A conversation analysis of dispreferred message from a cognitive perspective. Journal of Pragmatics 25.2: 227–255.  BoPGoogle Scholar logo with link to Google Scholar
Jefferson, Gail, and John R.E. Lee (1992) The rejection of advice: Managing the problematic convergence of a “Troubles-Telling” and a “Service Encounter”. In Paul Drew, and John Heritage(eds.), Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press, pp. 521–548.Google Scholar logo with link to Google Scholar
Kurz, Damie (1998) Old problems and new directions in the study of violence against women. In Raquel Kennedy Bergen (ed.), Issue in Intimate Violence. Thousand Oaks: Sage, pp. 197–208. Google Scholar logo with link to Google Scholar
Leiman, Joan M. (1998) Addressing Domestic Violence and Its Consequences: Policy Report of the Commonwealth Fund Commission on Women’s Health. New York: The Commission.Google Scholar logo with link to Google Scholar
Levinson, Stephen C. (1983) Pragmatics. Cambridge: Cambridge University Press.  BoP. Google Scholar logo with link to Google Scholar
Lerner, Gene H. (1996) Finding ‘Face’ in the preference structures of talk-in-interaction. Social Psychology Quarterly 59.4: 303–321. Google Scholar logo with link to Google Scholar
McElhinny, Bonnie S. (1993a) We all wear blue: Language, gender and police work. Unpublished Ph.D., Stanford University, Stanford.
(1993b) “You don’t smile a lot:” Gender, affect and discourse of Pittsburgh Police Officer. Paper presented at the Locating Power: Proceedings of the Second Berkeley Conference on Women and Language, Berkeley.
(1994) An economy of affect: Objectivity, masculinity and the gendering of police work. In Andrea Cornwall, and Nancy Lindisfarne(eds.), Dislocating Masculinity: Comparative Ethnographies. New York, N.Y.: Routledge, pp. 159–171.Google Scholar logo with link to Google Scholar
(1995) Challenging hegemonic masculinities: Female and male police officers handling domestic violence. In Kira Hall, and Mary Bucholtz(eds.), Gender Articulated: Language and the Socially Constructed Self. New York: Routledge, pp. 217–243.Google Scholar logo with link to Google Scholar
Nabucco, Aray (1989, April 30) Aumentam os casos de estupro em um quadro geral de violência familiar. Diário Popular, pp. 12–13.Google Scholar logo with link to Google Scholar
Nelson, Sarah Elizabeth (1996) Constructing and negotiating gender in women’s police stations in Brazil. Latin American Perspectives 23, no. 1.88: 131–148. Google Scholar logo with link to Google Scholar
(1997) Policing women: Race, class and power in the women’s police stations of Brazil. Unpublished Ph.D. dissertation, University of Washington, Washington.
Ostermann, Ana. C. (2000) Reifying and defying sisterhood: Communities of practice at work at an allfemale police station and a feminist crisis intervention center in Brazil. Unpublished Ph.D. dissertation, University of Michigan, Ann Arbor, MI.
(2003a) Communities of practice at work: Gender, facework and the power of habitus at an all-female police station and a feminist crisis intervention center in Brazil. Discourse & Society 14.4: 473–505. Google Scholar logo with link to Google Scholar
Ostermann, Ana C. (2003b) Localizing power and solidarity: Pronoun alternation at an all-female police station and a feminist crisis intervention center in Brazil. Language in Society 32.3: 351–381.  BoPGoogle Scholar logo with link to Google Scholar
Pillet-Shore, Danielle (2011) Making way and making sense: Including newcomers in interaction. Social Psychology Quarterly 73.2: 152–175. Google Scholar logo with link to Google Scholar
Pomerantz, Anita (1978) Compliment responses: Notes on the co-operation of multiple constrains. In Jim Schenkein (ed.), Studies in the Organization of the Interaction. London: Academic Press, pp. 79–112. Google Scholar logo with link to Google Scholar
(1984) Agreeing and disagreeing with assessments: Some feature of preferred/dispreferred turn shapes. In J. Maxwell Atkinson, and John Heritage(eds.), Structures of Social Action. Cambridge: Cambridge University Press, pp. 57–101.Google Scholar logo with link to Google Scholar
Ptacek, James (1998) Why do men batter their wives? In Raquel Kennedy Bergen (ed.), Issues in Intimate Violence. Thousand Oaks: Sage, pp. 181–195. Google Scholar logo with link to Google Scholar
Schegloff, Emmanuel, and Harvey Sacks (1973) Opening up closings. Semiotica VIII. 4: 289–327.  BoPGoogle Scholar logo with link to Google Scholar
Schuler, Margaret (ed.) (1992) Freedom from Violence: Women’s Strategies from Around the World. New York: OEF International.Google Scholar logo with link to Google Scholar
Scollon, Ron, and Suzanne Wong Scollon (1995) Intercultural Communication: A Discourse Approach. Cambridge, MA: Blackwell.  BoPGoogle Scholar logo with link to Google Scholar
Sorj, Bila, and Paula Montero (1984) SOS-Mulher e a luta contra a violência. In Marilena Chauí, Maria Celia Paoli, and Paula Montero SOS-Mulher (Bila Sorj, Lígia Rodrigues, e Rita Andréa) (eds.), Perspectivas Antropológicas da Mulher 4. Rio de Janeiro: Zahar Editores, pp. 101–108.Google Scholar logo with link to Google Scholar
Sorj, Bila, Paula Montero, Lígia Rodrigues, and Rita Andréa (1984) SOS-Mulher do Rio de Janeiro. In Marilena Chauí, Maria Celia Paoli, and Paula Montero SOS-Mulher (Bila Sorj, Lígia Rodrigues, e Rita Andréa) (eds.), Perspectivas Antropológicas da Mulher 4. Rio de Janeiro: Zahar Editores, pp. 109–137.Google Scholar logo with link to Google Scholar
Tannen, Deborah (1994) Interpreting interruption in conversation. In Deborah Tannen (ed.), Gender and Discourse. New York: Oxford University Press, pp. 53–83.  BoPGoogle Scholar logo with link to Google Scholar
Thomas, D., and M. Beasley (1993) Domestic violence as a human rights issue. Human Rights Quarterly 15.1: 36–62. Google Scholar logo with link to Google Scholar
Tracy, Karen (1990) The many faces of facework. In Giles Howard, and W. Peter Robinson (eds.), Handbook of Language and Social Psychology. Chichester, England, UK: John Wiley & Sons, pp. 209–226.Google Scholar logo with link to Google Scholar
Tracy, Karen, and Sarah Tracy (1998a) Rudeness at 911: Reconceptualizing face and face attack. Human Communication Research 25.2: 225–251. Google Scholar logo with link to Google Scholar
Tracy, Sarah J., and Karen Tracy (1998b) Emotion labor at 911: A case study and theoretical critique. Journal of Applied Communication Research 261: 390–411. Google Scholar logo with link to Google Scholar
Whalen, Marilyn Regina, and Don H. Zimmerman (1990) Describing trouble: Practical epistemology in citizen calls to the police. Language in Society 191: 465–492.  BoPGoogle Scholar logo with link to Google Scholar
Zimmerman, Don H. (1992) The interactional organization of calls for emergency. In Paul Drew, and John Heritage(eds.), Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University, pp. 418–469.Google Scholar logo with link to Google Scholar
Cited by (1)

Cited by one other publication

Goldhill, Rachel
2017. Videoing Supervision: Messages for Probation Practice. Journal of Social Work Practice 31:3  pp. 279 ff. DOI logo

This list is based on CrossRef data as of 30 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

Mobile Menu Logo with link to supplementary files background Layer 1 prag Twitter_Logo_Blue