Article published In: Pragmatics
Vol. 31:1 (2021) ► pp.6–32
The functional components of telephone conversation opening phase in Jordanian Arabic
Available under the Creative Commons Attribution-NonCommercial (CC BY-NC) 4.0 license.
Published online: 25 August 2020
https://doi.org/10.1075/prag.19034.ala
https://doi.org/10.1075/prag.19034.ala
Abstract
Our study purports to examine the rhetorical structure of informal telephone conversation opening phase in
Jordanian Arabic and the lexico-grammatical and stylistic encodings of these pragmatic options. To this end, a corpus of 100
telephone conversation recordings was collected from Jordanian Arabic. The recordings were based on the participants’ personal
cell phones with their families and friends. Our data analysis drew on House, Juliane. 1982. “Opening and Closing Phases in German and English Dialogues.” Grazer Linguistische Studien 161: 52–82. and
Sun, Hao. 2004. “Opening Moves in Chinese Telephone Conversation.” Journal of Pragmatics 361: 1429–1465. models of interactional moves to find out the component options used
to articulate this phase. The results revealed that although the group of participants use a set of functional components similar
to those identified in other cultures, there are additional functional component options like ‘ostensible invitation’ and
‘God-wishes’ that are only used by Jordanians. Besides, they utilize various lexico-grammatical devices and stylistic options to
articulate these components. These choices can be attributed to the socio-cultural background of the Jordanian Arabic native
speakers.
Article outline
- 1.Introduction
- 2.Theoretical framework
- 2.1Cultural and cross-cultural studies of telephone opening phase
- 2.2Phaticity in telephone openings
- 3.Data collection and description of research instrument
- 4.Procedures of data analysis
- 5.Results
- 5.1Answer
- 5.2Greeting
- 5.3Address
- 5.4Question-after-you (QAY)
- 5.5God-wishes
- 5.6Ostensible invitation
- 5.7Lack of contact
- 5.8Disturbance check
- 5.9Territorial breach apology (TBA)
- 5.10Topic introduction
- 6.Discussion
- 7.Conclusion
- Transliteration
References
References (53)
Abdel-Hady, Saleem. 2015. “The Pragmatic Functions of the Ostensible Communicative Act of Initiation in Jordanian Arabic.” SKY Journal of Linguistics 281: 7–15.
Abu-Abah, Rana N. 2016. “Openings and Closings in Arabic and English Telephone Conversations.” MA Thesis, Jordan university of Science and Technology. Jordan.
Abo Hatab, Wafa. (2006). “Phatic Communication in Phatic Spoken Discourse: Implications for Interpreters.” Translation Watch Quarterly 2 (3).
Al-Qinai, Jamal. 2011. “Translating Phatic Expressions.” Pragmatics 21(1): 23–39.
Al-Ali, Mohammed. 2010. “Generic Patterns and Socio-Cultural Resources in Acknowledgements Accompanying Arabic Ph.D. dissertations.” Pragmatics 20 (1). 1–26.
Al-Ali, Mohammed, and Rami Alawneh. 2010. “Linguistic Mitigating Devices in American and Jordanian Students’ Requests.” Intercultural Pragmatics 7 (2): 311–339.
Al-Ali, Mohammed, and Yara Sahawneh. (2011). “Rhetorical and Textual Organization of English and Arabic PhD Dissertation Abstracts in Linguistics. SKY: Journal of Linguistics 241: 7–39.
Coronel-Moline, Serafin. 1998. “Opening and Closing in Telephone Conversations between Native Spanish Speakers.” Educational Linguistics 14 (1): 49–68.
Eslami, Zohreh. 2005. “Invitations in Persian and English: Ostensible or Genuine?” Intercultural Pragmatics 2 (4): 453–480.
Farghal, Mohammad. 2002. “Situational and Discoursal Social Honorifics in Jordan: An Empirical Study.” International Journal of the Sociology of Language 1581: 163–181.
Feghali, Ellen. 1997. “Arab Cultural Communication Patterns.” International Journal of Intercultural Relations 21 (3): 345–378.
. 1981. “The Structure and Use of Politeness Formulas. In Conversational Routine: Explorations in Standardized Communication Situations and Prepatterned Speech, ed. by Florian Coulmas, 21–36. The Hague: Mouton.
Godard, Daniele. 1977. “Same Setting, Different Norms: Phone Call Beginnings in France and the United States.” Language in Society 6 (2): 209–219.
Grieve, Averil and Ingrid Seebus. 2008. “G’day or Guten Tag?: A Cross-cultural Study of Australian and German Telephone Openings.” Journal of Pragmatics 401: 1323–1343.
Halliday, M. A. K. 1984. “Language as Code and Language as Behavior: A Systemic Functional Interpretation of the Nature and Ontogenesis of Dialogue. In The Semiotics of Culture and Language, Vol. 1: Language as a Social Semiotics, ed. by R. P. Fawcett, M. A. K. Halliday, S. M. Lamb, and A. Makkai, 3–35. London: Francis Pinter.
Helani, Fadi. 2010. “inshallah: Religious Invocations in Arabic Topic Transition.” Language in Society 391: 357–382.
Hopper, Robert and Chia-Hui Chen. 1996. “Languages, Cultures, Relationships: Telephone Openings in Taiwan.” Research on Language and Social Interaction 2 (4): 291–313.
House, Juliane. 1982. “Opening and Closing Phases in German and English Dialogues.” Grazer Linguistische Studien 161: 52–82.
Janardhan, Meena. 2002. “Culture- Middle East: Arab Hospitality Runs Deep.” Global Information Network. June 31: 1–4.
Kuokkanen, Rauna. 2003. “Towards a New Relation in the Academy.” American Indian Quarterly. 271 (Winter and Spring): 267–95.
Laver, John. 1975. “Communicative Functions of Phatic Communication.” In Organization of Behavior in Face-to-Face Interaction, ed. by A. Kendon, R. Harris, and M. R. Key, 215–238. Mouton: The Hague.
. 1981. “Linguistic Routines and Politeness in Greeting and Parting.” In Conversational Routine: Explorations in Standardized Communication Situations and Prepatterned speech, ed. by Florian Coulmas, 289–304. Mouton: The Hague.
Lee, Seung-Hee. 2006. “Second Summonings in Korean Telephone Conversation Openings.” Language in Society 35 (2): 261–283.
Lindstorm, Anna. 1994. “Identification and Recognition in Swedish Telephone Conversation Openings.” Language in Society 23(2): 231–252.
Malinowski, Bronislav. 1923. “The Problem of Meaning in Primitive Languages.” In The Meaning of Meaning, ed. by C. K. Ogden, and I. A. Richards, 296–336. London: Routledge and Keagan Paul.
Morrow, John. 2006. “The Origin of the Allah Lexicon.” In Arabic, Islam, and the Allah Lexicon, ed. by John A. Morrow, 115–187. Lewiston, New York: Edwin Mellen Press.
Pavlidou, Theodossia. 1994. “Contrasting German–Greek Politeness and the Consequences.” Journal of Pragmatics 211: 487–511.
. 2004. “Telephone Conversation in Greek and German: Attending to the Relationship Aspect of Communication.” In Culturally Speaking Managing Rapport through Talk across Cultures, ed. by H. Spencer-Oatey. 121–140. London: Continuum.
Rababa`h, Mahmoud, and Nibal Malkawi. 2012. “The Linguistic Etiquette of Greeting and Leave-taking in Jordanian Arabic.” European Scientific Journal 8 (18): 14–28.
Pinto, Derrin. 2011. “Are Americans Insincere? Interactional Style and Politeness in Everyday America.” Journal of Politeness Research 7(2): 215–238.
Salmani-Nodousham, Mohammad. 2006. “A socio-pragmatic Comparative Study of Ostensible Invitations in English and Farsi.” Speech Communication 48 (8): 903–912.
Samovar, Larry, and Richard Porter. 2004. Intercultural Communication. Australia: Wadsworth. Thomson.
Schegloff, Emanuel. 1968. “Sequencing in Conversational Openings.” American Anthropologist 701: 1075–1095.
. 1979. “Identification and Recognition in Telephone Conversation Openings.” In Everyday Language: Studies in Ethnomethodology, ed. by George Psathas, 23–78. New York: Irvington.
Schegloff, Emanuel, Irene Koshik, Sally Jacoby, and David Olsher. 2002. “Conversation Analysis and Applied Linguistics.” Annual Review of Applied Linguistics 221: 3–31.
Shryock, Andrew. 2004. “The New Jordanian Hospitality: House, Host and Guest in the Culture of Public Display.” Comparative Studies in Society and History 461: 35–62.
Sifianou, Maria. 1989. “On the Telephone again! Differences in Telephone Behavior: England Versus Greece.” Language in Society 18 (4): 527–544.
. 2002. On the Telephone again! Telephone Conversation Openings in Greek. In Telephone Calls: Unity and Diversity in Conversational Structure across Language and Cultures, ed. by Kang K. Luke, and Theodossia Pavlidou, 49–86. Amsterdam: John Benjamins.
Sinclair, John, and Malcolm Coulthard. 1975. Towards an Analysis of Discourse. London. Oxford University Press.
Sobh, Rana, Russell Belk, and Jonathan Wilson. 2013. “Islamic Arab Hospitality.” Marketing Theory 13 (4): 443–463.
Sun, Hao. 2004. “Opening Moves in Chinese Telephone Conversation.” Journal of Pragmatics 361: 1429–1465.
Taleghani-Nikazm, Carmen. 2002. Telephone Conversation Openings in Persian. In Telephone Calls: Unity and Diversity in Conversational Structure across Language and Cultures, ed. by Kang K. Luke & Theodossia-Soula Pavlidou, 87–110. Amsterdam: John Benjamins.
Ventola, Eija. 1979. “The Structure of Casual Conversation in English.” Journal of Pragmatics 31: 267–298.
Cited by (1)
Cited by one other publication
This list is based on CrossRef data as of 30 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
