Online Health Communication: Expert and Lay Dialogic Practices
Edited by Anna Tereszkiewicz and Magdalena Szczyrbak
Special issue of Language and Dialogue 14:2 (2024) vi, 200 pp.
Anna Tereszkiewicz
List of John Benjamins publications in which Anna Tereszkiewicz is involved.
Title
2024 Social identity construction in expert-lay dialogue on Facebook Online Health Communication: Expert and Lay Dialogic Practices, Tereszkiewicz, Anna and Magdalena Szczyrbak (eds.), pp. 183–213 | Article
The paper focuses on identity construction on the Facebook profiles of medical professionals. Drawing on existing conceptualisations of identity and proximity, the study explores how five Polish medical experts construct their social identity and create affinity spaces in their interaction with… read more
2024 Online health communication: Expert and lay dialogic practices Online Health Communication: Expert and Lay Dialogic Practices, Tereszkiewicz, Anna and Magdalena Szczyrbak (eds.), pp. 171–182 | Introduction
2020 Complaint management on Twitter – evolution of interactional patterns on Polish corporate profiles Pragmatics 30:3, pp. 405–430 | Article
The study concerns complaint management on Polish brand profiles on Twitter. The aim was to investigate selected language properties of corporate tweets and trace potential changes in the interactional patterns on the profiles occurring between 2015 and 2017. The study focuses on the structure… read more
2019 Responding to customer complaints on English and Polish corporate profiles on Twitter Pragmatics and Society 10:2, pp. 205–229 | Article
The study investigates the strategies used by English and Polish companies in the process of handling customer complaints on Twitter. Since English and Polish are recognized as representatives of negative and positive politeness cultures, respectively, the analysis was to examine if there are… read more