David M. Frohlich
List of John Benjamins publications in which David M. Frohlich is involved.
Articles
2020 A pragmatics of intimacy Internet Pragmatics 3:1, pp. 1–33 | Article
This study examines the ways in which multiple modern communication technologies facilitate, across time and space, the maintenance of a close interpersonal relationship between two best friends. The analysis, which focuses mainly on the openings and closings of the different types of… read more
1987 On the re-organisation of form-filling behaviour in an electronic medium Information Design Journal 5:2, pp. 111–128 | Article
This paper explores the potential f or computerising written transactions between individuals and organisations. It reports a study of electronic form-filling on a computer system called the Forms Helper, which replicates a study of paper form-filling by Frohlich (1986). Data from observational… read more
1986 On the organisation of form-filling behaviour Information Design Journal 5:1, pp. 43–59 | Article
Given the ubiquity of transactional forms it is surprising that so little is known about the dynamics of the form-filling activity itself This paper reports a detailed observational study of the reading and routing activities of subjects as they filled in a DHSS postal claim form. The results of… read more