Nahlah Mardini

List of John Benjamins publications in which Nahlah Mardini is involved.

Article

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Salam El-Dakhs, Dina Abdel, Mervat M. Ahmed and Nahlah Mardini 2025 A pragmatic study of the X complaints and responses to complaints: Focus on British Airways and Saudi Airlines Language and Dialogue 15:2, pp. 232–261 | Article
The current study compares the realization of the speech acts of complaints and responding to complaints by Arabs versus Westerners in the X accounts of British Airways versus Saudi Airlines. We compiled 400 posts from the X accounts of the two airlines and coded them for complaint and… read more
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