Yihang Wang
List of John Benjamins publications in which Yihang Wang is involved.
Articles
2025 “It’s nothing serious, take it easy”: Chinese doctors’ emotion-regulating discourses on the online medical consultation websites Pragmatics 35:4, pp. 555–578 | Article
Prior studies have focused on the prevalence, causes and impacts of patients’ negative emotions during doctor-patient communication. However, to date, there is a paucity of research focusing on doctors’ emotion-regulating strategies and their effects on online medical consultation (OMC). In this… read more
2025 I am a doctor in your shoes: The empathic strategies employed by Chinese doctors during text-based online medical consultations Pragmatics and Society 16:3, pp. 380–400 | Article
The ability to be empathic with the emotionally-charged personal accounts of patients in a medical consultation is an essential attribute of a qualified doctor. However, there is a lack of empirical research on how empathy is interactionally achieved by Chinese doctors in text-based online… read more