David Mann

List of John Benjamins publications in which David Mann is involved.

Article

Keller-Cohen, Deborah, Bruce Meader and David Mann 1990 Redesigning a telephone bill Information Design Journal 6:1, pp. 45–66 | Article

This is a case study of a telephone bill redesign project in a collaborative effort, a linguist a graphic designer and an executive manager developed and tested new telephone bill solutions to improve customer comprehension and satisfaction with a very familiar yet complex document The project… read more