Edited by Saul Carliner, Jan Piet Verckens and Cathy de Waele
Recent research in information and document design explores research by presenting reports of actual research studies in information and document design. It specifically reports on ten studies in the areas of marketing communication (part one), functional communication (part two) and online… read more
Louis Rosenfeld is one of the world’s leading and bestknown information architects. If he initially earned his reputation from his best-selling book, Information Architecture for the World Wide Web, and his first company, Argus Associates, he has maintained it through his newest venture, Rosenfeld… read more
Eric Kavanagh, a professor of information design at the École des arts visuels at Laval University in Québec City, Canada, represents a new generation of information design researchers. Although young, he begins his academic career with a decade of practical experience behind him, and, therefore… read more
This paper presents a case for a genre-based approach to research into online communication. Questions about the appropriateness and extensiveness of research-based guidelines for communicating online exist. These questions include the appropriateness of transferring guidelines from research on… read more
