Ann Weatherall

List of John Benjamins publications in which Ann Weatherall is involved.

Title

How Emotions Are Made in Talk

Edited by Jessica S. Robles and Ann Weatherall

How Emotions Are Made in Talk brings together an exciting collection of cutting-edge interactional research examining emotions and affectivity as social actions. The international selection of scholars draw on ethnomethodology and conversation analysis applied to a range of settings including… read more

[Pragmatics & Beyond New Series, 321] 2021. xvii, 292 pp.

Weatherall, Ann and Ann Doehring 2025 Accomplishing choral and collectively performed multi-modal self-defence actions Instructing Bodies, Keevallik, Leelo, Emily Hofstetter and Jan Lindström (eds.), pp. 167–200 | Article

This article examines multi-modal self-defence actions in personal safety training classes for girls and women. The actions have linguistic and embodied components. An example is shouting “back off” at an imagined attacker while assuming a self-defensive stance position. An additional… read more

Weatherall, Ann 2021 Chapter 1.3. Displaying emotional control by how crying and talking are managed How Emotions Are Made in Talk, Robles, Jessica S. and Ann Weatherall (eds.), pp. 77–98 | Chapter

In this study I investigated crying, as a display of emotional upset. The aim was to provide a detailed description of how turns of talk were organised around crying. Using conversation analysis, I examined a sample of 26 calls to a helpline for victims. Talking and crying regularly occurred… read more

Weatherall, Ann and Jessica S. Robles 2021 How emotions are made to do things: An introduction How Emotions Are Made in Talk, Robles, Jessica S. and Ann Weatherall (eds.), pp. 1–24 | Chapter

Keevallik, Leelo and Ann Weatherall 2020 Chapter 2. ‘I understand’-initiated formulations of the other: A semi-fixed claim to the intersubjective Fixed Expressions: Building language structure and social action, Laury, Ritva and Tsuyoshi Ono (eds.), pp. 11–40 | Chapter

Some language patterns appear fixed at a certain time, enabling their description as grammatical structures. Semi-fixed patterns that routinely accomplish specific social actions constitute more of an analytical challenge. This chapter targets the phrase ma saan aru ‘I understand’ in Estonian… read more

Matthew Edmonds, David and Ann Weatherall 2019 Chapter 3. Managing verbal and embodied conduct in telephone-mediated service encounters Technology Mediated Service Encounters, Garcés-Conejos Blitvich, Pilar, Lucía Fernández-Amaya and María de la O Hernández-López (eds.), pp. 71–96 | Chapter

In telephone-mediated service encounters, there are limits on how parties interact with one another. Speakers are restricted to only verbal (what they say) and aural (what they hear) means of communication. Therefore, a practical problem at the heart of such interactions is how speakers manage… read more

Weatherall, Ann 2015 “But whose side are you on?”: Doing being independent in telephone-mediated dispute resolution Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction, Chevalier, Fabienne H.G. and John Moore (eds.), pp. 151–179 | Article

Affiliation is a relevant response to ordinary troubles talk but in complaint calls to an independent dispute resolution service it is a restricted activity. This research asks about the practices conciliator call-takers use to maintain a neutral stance towards callers’ problems. Observable… read more