Michal Schuster
List of John Benjamins publications in which Michal Schuster is involved.
Articles
2013 From chaos to cultural competence: Analyzing language access to public institutions Interpreting in a Changing Landscape: Selected papers from Critical Link 6, Schäffner, Christina, Krzysztof Kredens and Yvonne Fowler (eds.), pp. 61–82 | Article
This paper presents a sociological, five-stage model for analyzing the development of language access services in the public sector. The process starts with a state of ‘chaos’, where no institutionalized or professional solutions facilitate communication between service providers and clients from… read more

