Fabienne H.G. Chevalier

List of John Benjamins publications in which Fabienne H.G. Chevalier is involved.

Title

Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction

Edited by Fabienne H.G. Chevalier and John Moore

This book examines the kinds of talk that service providers working in various settings (e.g. doctors, healthcare providers, helpline call takers, tourist officers) seek to avoid in their interactions with clients, when such talk may be expected or due in some way. The studies utilise Conversation… read more

[Pragmatics & Beyond New Series, 255] 2015. vi, 382 pp.

Articles

Chevalier, Fabienne H.G. 2015 Withholding explicit assessments in tourist-office talk Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction, Chevalier, Fabienne H.G. and John Moore (eds.), pp. 115–149 | Article

This chapter examines the withholding of explicit assessments by tourist officers in response to enquiries that make such assessments relevant in tourist-office talk. Although there is no formal policy in place banning the production of assessments, tourist officers construct making explicit… read more

Chevalier, Fabienne H.G. and John Moore 2015 Producing and managing restricted activities: An introduction to avoidance and withholding in institutional interaction Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction, Chevalier, Fabienne H.G. and John Moore (eds.), pp. 1–43 | Article