Yih-Long Lau

List of John Benjamins publications in which Yih-Long Lau is involved.

Article

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Lau, Yih-Long and Su-Hie Ting 2016 Generic analysis of bakery service encounters in Malaysia International Journal of Language and Culture 3:2, pp. 280–311 | Article
The study aimed to describe the staging of service encounters in a bakery in Sarawak, Malaysia. The specific aspects studied were categories of transactions, staging of transactions, and nonverbal enactment of stages of transactions. A total of 100 interactions between Chinese vendors and… read more
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