Diane Firth

List of John Benjamins publications in which Diane Firth is involved.

Article

Firth, Diane 1981 An investigation of the success of redesigned supplementary benefit documents Information Design Journal 2:1, pp. 33–43 | Article

The research described in this article formed part of a larger project concerned with re-designing a number of Supplementary Benefit documents. Five forms and letters from the original sample are discussed here. These documents, at present in national use, are compared with five re-designed… read more