Michael Emmison

List of John Benjamins publications in which Michael Emmison is involved.

Title

Calling for Help: Language and social interaction in telephone helplines

Edited by Carolyn Baker, Michael Emmison and Alan Firth

Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ, language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original… read more

[Pragmatics & Beyond New Series, 143] 2005. xviii, 352 pp.

Butler, Carly, Susan Danby and Michael Emmison 2015 Avoiding giving advice in telephone counselling for children and young people: Empowerment as practical action Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction, Chevalier, Fabienne H.G. and John Moore (eds.), pp. 83–114 | Article

Kids Helpline is an Australian 24-hour telephone counselling helpline for children and young people up to the age of 25 years old. The service operates with the core values of empowerment for clients, and the use of child-centred practices,one aspect of which is a non-directive approach highlighted… read more

Emmison, Michael and Alan Firth 2012 Chapter 10. Requesting and receiving advice on the telephone: An analysis of telephone helplines in Australia Advice in Discourse, Limberg, Holger and Miriam A. Locher (eds.), pp. 213–232 | Chapter

This chapter provides an overview of research which has been carried out on the social organization of advice-seeking and advice-giving on telephone helplines. The methodological orientation for these studies comes from Conversation Analysis (CA) and involves the detailed examination of transcripts… read more

Emmison, Michael and Susan Danby 2007 Who’s the friend in the background? Interactional strategies in determining authenticity in calls to a national children’s helpline Language as Action, Nevile, Maurice and Johanna Rendle-Short (eds.), pp. 31.1–31.17 | Article

A significant number of calls made to Kids Help Line are seen by the organisation as not requiring counselling support, but are rather young people testing or ‘checking out’ the service. Although the status of many of these ‘testing calls’ is self-evident, determining the authenticity of others… read more

Petraki, Eleni, Carolyn Baker and Michael Emmison 2007 "Moral versions" of motherhood and daughterhood in Greek-Australian family narratives Selves and Identities in Narrative and Discourse, Bamberg, Michael, Anna De Fina and Deborah Schiffrin (eds.), pp. 107–132 | Article

Baker, Carolyn, Michael Emmison and Alan Firth 2005 Calibrating for competence in calls to technical support Calling for Help: Language and social interaction in telephone helplines, Baker, Carolyn, Michael Emmison and Alan Firth (eds.), pp. 39–62 | Article

Danby, Susan, Carolyn Baker and Michael Emmison 2005 Four observations on openings in calls to Kids Help Line Calling for Help: Language and social interaction in telephone helplines, Baker, Carolyn, Michael Emmison and Alan Firth (eds.), pp. 133–151 | Article

Firth, Alan, Michael Emmison and Carolyn Baker 2005 Calling for help: An introduction Calling for Help: Language and social interaction in telephone helplines, Baker, Carolyn, Michael Emmison and Alan Firth (eds.), pp. 1–35 | Article

Emmison, Michael 1993 On the analyzability of conversational fabrication: A conceptual inquiry and single case example Australian Review of Applied Linguistics 16:1, pp. 83–108 | Article

This paper sets out to clarify the nature of fabrication in relation to conversational interaction. Drawing upon work in the conversation analysis tradition, the paper argues that two dimensions to talk-in-interaction can be distiguished which permit a clearer understanding of the idea of… read more