John Moore

List of John Benjamins publications in which John Moore is involved.

Title

Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction

Edited by Fabienne H.G. Chevalier and John Moore

This book examines the kinds of talk that service providers working in various settings (e.g. doctors, healthcare providers, helpline call takers, tourist officers) seek to avoid in their interactions with clients, when such talk may be expected or due in some way. The studies utilise Conversation… read more

[Pragmatics & Beyond New Series, 255] 2015. vi, 382 pp.

Articles

Mata, R. and John Moore 2023 Discourse markers in Spanish in the Tijuana-San Diego border area Spanish in Context 20:3, pp. 464–489 | Article

This study examines the use of discourse markers among speakers of Spanish residing in Tijuana, Mexican immigrants in San Diego, and heritage Spanish speakers in San Diego. We find a core set of discourse markers that is common to all speakers, as well as subsets of discourse markers for… read more

Chevalier, Fabienne H.G. and John Moore 2015 Producing and managing restricted activities: An introduction to avoidance and withholding in institutional interaction Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction, Chevalier, Fabienne H.G. and John Moore (eds.), pp. 1–43 | Article

Moore, John 2015 Assessments, interrogatives and semi-scripted talk in managing a restriction on advising Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction, Chevalier, Fabienne H.G. and John Moore (eds.), pp. 45–81 | Article

This chapter examines the ways in which call takers on a mental health information line manage a particular interactional task in a restricted environment. Call takers the line are not allowed to provide advice to callers, and their main remit is to provide information so that callers are empowered… read more