Yuling Pan

List of John Benjamins publications in which Yuling Pan is involved.

Articles

Pan, Yuling 2011 Cantonese politeness in the interviewing setting Institutional Politeness in (South) East Asia, Bargiela, Francesca and Dániel Z. Kádár (eds.), pp. 10–33 | Article

This paper aims to use Cantonese interview data to explore how (im)politeness is used as a discursive strategy and resource to attend to the perceived interactional goal and power relationship in the interview setting. It adopts a situation-oriented and ethnography-driven approach to study… read more

Pan, Yuling 2011 Epilogue Institutional Politeness in (South) East Asia, Bargiela, Francesca and Dániel Z. Kádár (eds.), pp. 97–102 | Article

Pan, Yuling 2000 Facework in Chinese service encounters Journal of Asian Pacific Communication 10:1, pp. 25–61 | Article

This study investigates politeness phenomena in Chinese service encounters, contrasting the use of facework in two types of service encounters: state-run vs. privately-owned stores. I argue that politeness is a dynamic process, which involves participants’ perception of a social setting and the… read more