Xiaojiang Wang
List of John Benjamins publications in which Xiaojiang Wang is involved.
Article
2024 Patients resist, doctors manage: The management of patient resistance by doctors in Chinese Online Medical Consultation Pragmatics and Society 15:4, pp. 632–654 | Article
Although there are abundant studies on the management of patient resistance in traditional face-to-face clinical settings, scant attention has been paid to that in the online context. This study thus delves into the types of patient resistance and the strategies Chinese doctors employ to manage… read more
