Michaël F. Steehouder
List of John Benjamins publications in which Michaël F. Steehouder is involved.
2001 2. How research can lead to better government forms Reading and Writing Public Documents, Janssen, Daniël and Rob Neutelings (eds.), pp. 11–36 | Chapter
1987 From bureaucratic language to instructional texts: How to design an effective problem-solving tool for citizens Information Design Journal 5:2, pp. 129–139 | Article
This paper proposes that bureaucratic texts (texts which explain government schemes and regulations) should benefit from principles developed for instructional text. Some principles f or instructional bureaucratic texts are proposed, and a design procedure is suggested that aims to determine the… read more
1984 Improving the text of a public leaflet Information Design Journal 4:1, pp. 10–18 | Article
In this article a provisional set of eight criteria is proposed for the analysis and the design of texts in the field of public information. To test the value of this set of criteria, an experiment was carried out concerning a Dutch leaflet on a regulation on Rent Rebate Grants. Rewriting the… read more
1983 Problemen bij Het Gebruik Van Overheidsfolders: Een Eerste Inventarisatie Met Behulp Van Hardopdenkprotocollen Taalnorm en taalattitude, pp. 83–113 | Article
To identify problems that citizens meet when reading a public leaf-let, we invited some subjects to participate in a thinking aloud experiment. They were asked to find out if a Dutch regulation on Rent Rebate Grants would apply in the situation of a certain Mr. De Vries. The thinking aloud… read more