Gender and politeness: Brief service encounters

Antonopoulou, Eleni

doi:10.1075/pbns.88.10ant

In:Linguistic Politeness Across Boundaries: The case of Greek and Turkish
Edited by Arın Bayraktaroğlu and Maria Sifianou
[Pragmatics & Beyond New Series 88] 2001
► pp. 241–270

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Brief service encounters

Gender and politeness

Eleni Antonopoulou

Published online: 30 October 2001

https://doi.org/10.1075/pbns.88.10ant

Cited by (15)

Cited by 15 other publications

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Ahmed Mohammed Alzahrani, Mohammed

2022. Examining the Impact of Perceived Cultural Distance on the Pragmatic Choices of Saudi Customers in Service Encounters. SSRN Electronic Journal

Bella, Spyridoula

2022. Length of residence and intensity of interaction. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) ► pp. 1 ff.

Bella, Spyridoula & Eva Ogiermann

2019. An Intergenerational Perspective on (Im)politeness. Journal of Politeness Research 15:2 ► pp. 163 ff.

Fernández-Amaya, Lucía & María de la O Hernández-López

2019. Gender variation in the perception of appropriate behavior in hotel service encounters in Spain. In Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World, ► pp. 99 ff.

Garcés-Conejos Blitvich, Pilar, Lucía Fernández-Amaya & María de la O Hernández-López

2019. An introduction to technology mediated service encounters. In Technology Mediated Service Encounters [Pragmatics & Beyond New Series, 300], ► pp. 1 ff.

Torres, Juan M. Escalona

2019. The effects of social distance in service encounters in Puerto Rican panaderías. In Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World, ► pp. 230 ff.

Tsakona, Villy & Maria Sifianou

2019. Vocatives in service encounters: evidence from Greek. Acta Linguistica Hafniensia 51:1 ► pp. 60 ff.

Kienpointner, Manfred & Maria Stopfner

2017. Ideology and (Im)politeness. In The Palgrave Handbook of Linguistic (Im)politeness, ► pp. 61 ff.

Márquez Reiter, Rosina & Patricia Bou-Franch

2017. (Im)politeness in Service Encounters. In The Palgrave Handbook of Linguistic (Im)politeness, ► pp. 661 ff.

Lau, Yih-Long & Su-Hie Ting

2016. Generic analysis of bakery service encounters in Malaysia. International Journal of Language and Culture 3:2 ► pp. 280 ff.

Fink, Lisa N. & J. César Félix-Brasdefer

2015. Pragmalinguistic Variation and Barista Perceptions in US Café Service Encounters∗. In Researching Sociopragmatic Variability, ► pp. 19 ff.

García, Carmen

2015. J. César Félix-Brasdefer (2015). The Language of Service Encounters: A Pragmatic-Discursive Approach . Pragmática Sociocultural / Sociocultural Pragmatics 3:2 ► pp. 245 ff.

Sorjonen, Marja-Leena & Liisa Raevaara

2014. On the grammatical form of requests at the convenience store. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 243 ff.

Callahan, Laura

2009. Accommodation to Outgroup Members’ Use of an Ingroup Language: A Comparison of Service Encounters in Person and Over the Telephone. International Multilingual Research Journal 3:1 ► pp. 1 ff.

Callahan, Laura

2014. Face Work in Spanish Language Service Encounters between Native and Nonnative Speakers in the United States. In Spanish and Portuguese across Time, Place, and Borders, ► pp. 215 ff.

This list is based on CrossRef data as of 29 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.