What is an organization? What are the building blocks that ultimately constitute this social form, so pervasive in our daily life? Like Augustine facing the problem of time, we all know what an organization is, but we seem unable to explain it. This book brings an original answer by mobilizing concepts traditionally reserved to linguistics, analytical philosophy, and semiotics. Based on Algirdas Julien Greimas semio-narrative model of action and Jacques Derridas concept of écriture, a reconceptualization of speech act theory is proposed in which communication is treated as an act of delegation where human and nonhuman agents are mobilized (texts, machines, employees, architectural elements, managers, etc.). Perfectly congruent with the last development of the sociology of translation developed by Michel Callon and Bruno Latour, this perspective illustrates the organizing property of communication through a process called interactoriality. Jacques Lacan used to say that the unconscious is structured like a language. This book shows that a social organization is structured like a narrative.
“We read much these days about 'linguistic turns' in organisation studies as well as in most of the social sciences. Here we find a book in linguistics with an 'organisational turn'. I am inclined to believe that this book might become a classic.”
Leopold Vansins, Professional Development Institute, Belgium
“François Cooren's first book 'The Organizing Property of Communication' (TOPC) makes an important contribution to the growing literature on fundamental connections between language and organization. The book is crucial reading not only for scholars of organizational communication, but also for sociolinguists, semioticians and sociologists.”
George Cheney, University of Montana-Missoula, University of Waikato, Hamilton NZ, USA
“[...] it would seem impossible to honestly proceed within pragmatics without having first responded to Cooren's critiques and the explanatory claims of his model. The book will also interest the semiotician, communications researcher, sociologist and anthropologist [...]”
Christopher Gothard in Discourse Studies 4(2)
Cited by (139)
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Waddington, Kathryn
2024. Theorising Organisational Compassion: Could Gossip Help?. In Developing Pedagogies of Compassion in Higher Education [Knowledge Studies in Higher Education, 15], ► pp. 135 ff.
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2023. The language of business and the business of language: Exploring hegemonic linguistic performativity in the UK museum sector. Organization 30:5 ► pp. 1024 ff.
Barkho, Leon
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Lindia, Matthew S
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Marsen, Sky & Zakia Ali-Chand
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2022. Training Social Skills in Virtual Reality Machine Learning as a Process of Co-Creation. In Disruptive Technologies in Media, Arts and Design [Lecture Notes in Networks and Systems, 382], ► pp. 139 ff.
Smith, Simon
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Bencherki, Nicolas & Andrew Iliadis
2021. The Constitution of Organization as Informational Individuation. Communication Theory 31:3 ► pp. 442 ff.
Schwägerl, Christian & Peter Stücheli-Herlach
2021. Sprache in der PR-Arbeit. In Handbuch der Public Relations, ► pp. 1 ff.
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2024. Sprache in der PR-Arbeit. In Handbuch der Public Relations, ► pp. 945 ff.
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2020. Niklas Luhmann’s Radical Communication Approach and Its Implications for Research on Organizational Communication. Academy of Management Review 45:2 ► pp. 479 ff.
Smith, Simon & Jiří Kabele
2020. Political discourse and mobility of worlds: Arguments for methodological narrative\institutional dualism. Social Science Information 59:4 ► pp. 604 ff.
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Baker, Wayne E.
2019. Emotional Energy, Relational Energy, and Organizational Energy: Toward a Multilevel Model. Annual Review of Organizational Psychology and Organizational Behavior 6:1 ► pp. 373 ff.
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2019. Property and Organization Studies. Organization Studies 40:4 ► pp. 497 ff.
2017. Communicating Organizational Trust: An Exploration of the Link Between Discourse and Action. International Journal of Business Communication 54:4 ► pp. 347 ff.
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2017. Wertschöpfung als Wortschöpfung. In Handbuch Sprache in den Public Relations, ► pp. 1 ff.
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Allen, Myria
2016. Facilitating Group Collaboration and Enhancing Supply Chain Conversations. In Strategic Communication for Sustainable Organizations [CSR, Sustainability, Ethics & Governance, ], ► pp. 231 ff.
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2016. Crowdsourcing Strategizing. International Journal of Business Communication 53:2 ► pp. 148 ff.
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2016. How things make things do things with words, or how to pay attention to what things have to say. Communication Research and Practice 2:3 ► pp. 272 ff.
Bencherki, Nicolas
2018. Écrire les objets / Laisser les objets s’écrire. Revue internationale de psychosociologie et de gestion des comportements organisationnels Vol. XXIV:57 ► pp. 133 ff.
2016. Rebuilding Babel: A Constitutive Approach to Tongues-in-use. Journal of Communication 66:5 ► pp. 766 ff.
Bjursell, Cecilia
2016. When theories become practice - a metaphorical analysis of adult-education school-leaders’ talk. European Journal for Research on the Education and Learning of Adults 7:2 ► pp. 191 ff.
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2016. Building a Rock-Solid Slide. Management Communication Quarterly 30:3 ► pp. 390 ff.
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2016. Back down to Earth: reassembling Latour’s Anthropocenic geopolitics. Global Discourse 6:1 ► pp. 43 ff.
Cooren, François & Thomas Martine
2016. Communicative Constitution of Organizations. In The International Encyclopedia of Communication Theory and Philosophy, ► pp. 1 ff.
Danielewicz-Betz, Anna
2016. Key Concepts: An Overview. In Communicating in Digital Age Corporations, ► pp. 1 ff.
Kaufmann, Laurence, Rafael Rios Luque & Olivier Glassey
2016. « Faire être “Anonymous” » : figuration et dé-figuration d’un collectif « impropre ». Raison publique N° 20:1 ► pp. 143 ff.
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2016. Nation branding as an emerging field – An institutionalist perspective. Place Branding and Public Diplomacy 12:2-3 ► pp. 99 ff.
2016. Imagining organization through metaphor and metonymy: Unpacking the process-entity paradox. Human Relations 69:4 ► pp. 915 ff.
Turnage, Anna
2016. Electronic Discourse, Agency, and Organizational Change at Enron Corporation. Western Journal of Communication 80:2 ► pp. 204 ff.
Vásquez, Consuelo
2016. A spatial grammar of organising: studying the communicative constitution of organisational spaces. Communication Research and Practice 2:3 ► pp. 351 ff.
Cooren, François, Nicolas Bencherki, Mathieu Chaput & Consuelo Vásquez
2015. The communicative constitution of strategy-making: exploring fleeting moments of strategy. In Cambridge Handbook of Strategy as Practice, ► pp. 365 ff.
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Duffy, Martin & Brendan K. O’Rourke
2015. Dialogue in Strategy Practice. International Journal of Business Communication 52:4 ► pp. 404 ff.
Schilpzand, Pauline, David R. Hekman & Terence R. Mitchell
2015. An Inductively Generated Typology and Process Model of Workplace Courage. Organization Science 26:1 ► pp. 52 ff.
Varey, Richard J.
2015. Marketing for sustai nable living. In Planetary Praxis & Pedagogy, ► pp. 41 ff.
Caronia, Letizia & François Cooren
2014. Decentering our analytical position: The dialogicity of things. Discourse & Communication 8:1 ► pp. 41 ff.
Cederström, Carl & André Spicer
2014. Discourse of the real kind: A post-foundational approach to organizational discourse analysis. Organization 21:2 ► pp. 178 ff.
Dunbar, Roger L. M. & Rudi K. F. Bresser
2014. Knowledge generation and governance in management research. Journal of Business Economics 84:1 ► pp. 129 ff.
Munsterhjelm, Mark
2014. Corporate protectors of state sovereignty: Mitsubishi’s and a Taiwan affiliate’s accounts of relations with Taiwan Aborigines. Asian Ethnicity 15:3 ► pp. 351 ff.
Munsterhjelm, Mark
2015. Beyond the Line: Violence and the Objectification of the Karitiana Indigenous People as Extreme Other in Forensic Genetics. International Journal for the Semiotics of Law - Revue internationale de Sémiotique juridique 28:2 ► pp. 289 ff.
Parmar, Bidhan
2014. From Intrapsychic Moral Awareness to the Role of Social Disruptions, Labeling, and Actions in the Emergence of Moral Issues. Organization Studies 35:8 ► pp. 1101 ff.
Bright, David S., Edward H. Powley, Ronald E. Fry & Frank Barrett
2013. The Generative Potential of Cynical Conversations. In Organizational Generativity: The Appreciative Inquiry Summit and a Scholarship of Transformation, ► pp. 135 ff.
Fox, Rebekah L. & Ann E. Burnette
2013. Reframing Corporations as Individuals: The “Persuasive Marvels” Unleashed by theCitizens UnitedRuling. First Amendment Studies 47:2 ► pp. 153 ff.
Arnaud, Nicolas & Colleen E. Mills
2012. Understanding Interorganizational Agency. Group & Organization Management 37:4 ► pp. 452 ff.
Berros, Jesús Bermejo
2012. The integration of the psycho-narrative paradigm in the theory of Organizational Communication. Journal of Organisational Transformation & Social Change 9:3 ► pp. 227 ff.
Cooren, François, Gail Fairhurst & Romain Huët
2012. Why Matter Always Matters in (Organizational) Communication. In Materiality and Organizing, ► pp. 296 ff.
Kuhn, Timothy
2012. Negotiating the Micro-Macro Divide. Management Communication Quarterly 26:4 ► pp. 543 ff.
Putnam, Linda L.
2012. Looking Back, Looking Forward. Management Communication Quarterly 26:3 ► pp. 510 ff.
Vasquez, Consuelo, Dennis Schoeneborn & Viviane Sergi
2012. Project Organizing as Negotiation of (Dis)Ordering. SSRN Electronic Journal
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2016. Summoning the spirits: Organizational texts and the (dis)ordering properties of communication. Human Relations 69:3 ► pp. 629 ff.
Bencherki, Nicolas & François Cooren
2011. Having to be: The possessive constitution of organization. Human Relations 64:12 ► pp. 1579 ff.
Cooren, François, Timothy Kuhn, Joep P. Cornelissen & Timothy Clark
2011. Communication, Organizing and Organization: An Overview and Introduction to the Special Issue. Organization Studies 32:9 ► pp. 1149 ff.
Koschmann, Matt & Nicole M. Laster
2011. Communicative Tensions of Community Organizing: The Case of a Local Neighborhood Association. Western Journal of Communication 75:1 ► pp. 28 ff.
Miller, Vernon D., Marshall Scott Poole, David R. Seibold, Karen K. Myers, Hee Sun Park, Peter Monge, Janet Fulk, Lauren B. Frank, Drew B. Margolin, Courtney M. Schultz, Cuihua Shen, Matthew Weber, Seungyoon Lee & Michelle Shumate
2011. Advancing Research in Organizational Communication Through Quantitative Methodology. Management Communication Quarterly 25:1 ► pp. 4 ff.
Oswick, Cliff, Peter Fleming & Gerard Hanlon
2011. From Borrowing to Blending: Rethinking the Processes of Organizational Theory Building. Academy of Management Review 36:2 ► pp. 318 ff.
Saarti, Jarmo & Jouko Raivio
2011. How to communicate with a machine: On reading a public library’s OPAC. Journal of Librarianship and Information Science 43:1 ► pp. 22 ff.
Fauré, Bertrand, Boris HJM Brummans, Hélène Giroux & James R Taylor
2010. The calculation of business, or the business of calculation? Accounting as organizing through everyday communication. Human Relations 63:8 ► pp. 1249 ff.
Fox, Rebekah L. & Joshua J. Frye
2010. Tensions of Praxis: A New Taxonomy for Social Movements. Environmental Communication 4:4 ► pp. 422 ff.
Schoeneborn, Dennis
2010. Organization as Paradox Communication: Luhmannian Contributions to 'Communication Constitutes Organization' (CCO). SSRN Electronic Journal
Schoeneborn, Dennis
2022. What makes communication ‘organizational’? How the many voices of a collectivity become the one voice of an organization. In Schlüsselwerke: Theorien (in) der Kommunikationswissenschaft, ► pp. 239 ff.
van Vuuren, Mark & François Cooren
2010. “My Attitude Made Me Do It”: Considering the Agency of Attitudes. Human Studies 33:1 ► pp. 85 ff.
Ashcraft, Karen Lee, Timothy R. Kuhn & François Cooren
2009. 1 Constitutional Amendments: “Materializing” Organizational Communication. Academy of Management Annals 3:1 ► pp. 1 ff.
Ashcraft, Karen Lee, Timothy R. Kuhn & François Cooren
2009. 1 Constitutional Amendments: “Materializing” Organizational Communication. Academy of Management Annals 3:1 ► pp. 1 ff.
Benoit-Barné, Chantal & François Cooren
2009. The Accomplishment of Authority Through Presentification. Management Communication Quarterly 23:1 ► pp. 5 ff.
Bisel, Ryan S.
2009. On a Growing Dualism in Organizational Discourse Research. Management Communication Quarterly 22:4 ► pp. 614 ff.
Blaschke, Steffen, Dennis Schoeneborn & David Seidl
2009. Organizations as Networks of Communications: A Methodological Proposal. SSRN Electronic Journal
Boudes, Thierry & Hervé Laroche
2009. Taking off the Heat: Narrative Sensemaking in Post-crisis Inquiry Reports. Organization Studies 30:4 ► pp. 377 ff.
Di Virgilio, Marie E. & James D. Ludema
2009. Let's Talk: Creating Energy for Action through Strategic Conversations. Journal of Change Management 9:1 ► pp. 67 ff.
Numento, Tomi & Pekka Uotila
2009. Events as Organisational Stories: an Event-Based Approach for Learning Media Production. In Multimedia and E-Content Trends, ► pp. 167 ff.
Cheney, George, Theodore E. Zorn, Sally Planalp & Daniel J. Lair
2008. Meaningful Work and Personal/Social Well-Being Organizational Communication Engages the Meanings of Work. Annals of the International Communication Association 32:1 ► pp. 137 ff.
Cooren, François, Boris H.J.M. Brummans & Damien Charrieras
2008. The coproduction of organizational presence: A study of Médecins Sans Frontières in action. Human Relations 61:10 ► pp. 1339 ff.
Hoffman, Regina
2008. Exploring the Link Between Uncertainty and Organizing Processes: Complexity Science Insights for Communication Scholars. Communication Theory 18:3 ► pp. 426 ff.
Keyton, Joann, Debra J. Ford & Faye l. Smith
2008. A Mesolevel Communicative Model of Collaboration. Communication Theory 18:3 ► pp. 376 ff.
Kodish, Slavica & Loyd S. Pettegrew
2008. Enlightened Communication Is the Key to Building Relationships. Journal of Relationship Marketing 7:2 ► pp. 151 ff.
Monge, Peter & Marshall Scott Poole
2008. The Evolution of Organizational Communication. Journal of Communication 58:4 ► pp. 679 ff.
Quinn, Ryan W. & Monica C. Worline
2008. Enabling Courageous Collective Action: Conversations from United Airlines Flight 93. Organization Science 19:4 ► pp. 497 ff.
van Vuuren, Mark & Wim J.L. Elving
2008. Communication, sensemaking and change as a chord of three strands. Corporate Communications: An International Journal 13:3 ► pp. 349 ff.
Xiao, Yan, Danny Ho, Vinay Vaidya, Ayan Sen, Paul Gorman, Brian Hazlehurst, Peter Hu & Kendall Hall
2008. Three Perspectives of Rounds: Choreographing Information Flow in an Intensive Care Unit. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 52:12 ► pp. 825 ff.
Aggestam, Maria & James Keenan
2007. “Contraversations” Constructing Conflicts. Business & Society 46:4 ► pp. 429 ff.
Golant, Benjamin D. & John A.A. Sillince
2007. The Constitution of Organizational Legitimacy: A Narrative Perspective. Organization Studies 28:8 ► pp. 1149 ff.
Muniesa, Fabian, Yuval Millo & Michel Callon
2007. An Introduction to Market Devices. The Sociological Review 55:2_suppl ► pp. 1 ff.
Sillince, John A.A.
2007. Organizational Context and the Discursive Construction of Organizing. Management Communication Quarterly 20:4 ► pp. 363 ff.
Castor, Theresa & François Cooren
2006. Organizationsas Hybrid forms of Life. Management Communication Quarterly 19:4 ► pp. 570 ff.
Cheney, George & Dana L. Cloud
2006. Doing Democracy, Engaging the Material. Management Communication Quarterly 19:4 ► pp. 501 ff.
Cooren, François, Fiona Thompson, Donna Canestraro & Tamás Bodor
2006. From agency to structure: Analysis of an episode in a facilitation process. Human Relations 59:4 ► pp. 533 ff.
Corvellec, Hervé
2006. For a symmetrical understanding of organizing and arguing. Society and Business Review 1:3 ► pp. 248 ff.
Ellis, Nick & Matthew Higgins
2006. Recatechizing codes of practice in supply chain relationships: discourse, identity and otherness. Journal of Strategic Marketing 14:4 ► pp. 387 ff.
Franco, L A
2006. Forms of conversation and problem structuring methods: a conceptual development. Journal of the Operational Research Society 57:7 ► pp. 813 ff.
Mumby, Dennis K. & Karen Lee Ashcraft
2006. Organizational Communication Studies and Gendered Organization: A Response to Martin and Collinson. Gender, Work & Organization 13:1 ► pp. 68 ff.
Cooren, François, Stephanie Fox, Daniel Robichaud & Nayla Talih
2005. Arguments for a Plurified View of the Social World. Time & Society 14:2-3 ► pp. 265 ff.
Hamilton, Jennifer Duffield
2005. Chapter Four: Narrative Inclusions and Exclusions in a Nuclear Controversy. The Environmental Communication Yearbook 2:1 ► pp. 73 ff.
Quinn, Ryan W.
2005. Flow in Knowledge Work: High Performance Experience in the Design of National Security Technology. Administrative Science Quarterly 50:4 ► pp. 610 ff.
Quinn, Ryan W. & Jane E. Dutton
2005. Coordination as Energy-in-Conversation. Academy of Management Review 30:1 ► pp. 36 ff.
Cooren, François & Gail T. Fairhurst
2004. Speech Timing and Spacing: The Phenomenon of Organizational Closure. Organization 11:6 ► pp. 793 ff.
Putnam, Linda L. & François Cooren
2004. Alternative Perspectives on the Role of Text and Agency in Constituting Organizations. Organization 11:3 ► pp. 323 ff.
Robichaud, Daniel, Hélène Giroux & James R. Taylor
2004. The Metaconversation: The Recursive Property of Language as a Key to Organizing. The Academy of Management Review 29:4 ► pp. 617 ff.
Taylor, James R. & Daniel Robichaud
2004. Finding the Organization in the Communication: Discourse as Action and Sensemaking. Organization 11:3 ► pp. 395 ff.
Michael, Nussbaum E.
2002. Appropriate Appropriation: Functionality of Student Arguments and Support Requests during Small-Group Classroom Discussions. Journal of Literacy Research 34:4 ► pp. 501 ff.
Robichaud, Daniel
2002. Greimas’ Semiotics and the Analysis of Organisational Action. In Coordination and Communication Using Signs [Information and Organization Design Series, 2], ► pp. 129 ff.
Cooren, François
2001. Translation and articulation in the organization of coalitions: the Great Whale River case. Communication Theory 11:2 ► pp. 178 ff.
Cooren, François
2006. Arguments for the In-Depth Study of Organizational Interactions. Management Communication Quarterly 19:3 ► pp. 327 ff.
Cooren, François
2009. The Haunting Question of Textual Agency: Derrida and Garfinkel on Iterability and Eventfulness. Research on Language and Social Interaction 42:1 ► pp. 42 ff.
Cooren, François
2010. Ventriloquie, performativité et communication. Réseaux n° 163:5 ► pp. 33 ff.
Cooren, François
2015. Speech Act Theory. In The International Encyclopedia of Language and Social Interaction, ► pp. 1 ff.
Cooren, François
2015. In medias res: communication, existence, and materiality. Communication Research and Practice 1:4 ► pp. 307 ff.
Cooren, François
2016. Ethics for Dummies: Ventriloquism and Responsibility. Atlantic Journal of Communication 24:1 ► pp. 17 ff.
Cooren, François
2020. Beyond Entanglement: (Socio-) Materiality and Organization Studies. Organization Theory 1:3
Cooren, François
2020. A Communicative Constitutive Perspective on Corporate Social Responsibility: Ventriloquism, Undecidability, and Surprisability. Business & Society 59:1 ► pp. 175 ff.
Cooren, François
2023. Speech Acts and Ventriloquation: The Contribution of Marina Sbisà to a General Theory of Action and Performativity. In Sbisà on Speech as Action [Philosophers in Depth, ], ► pp. 143 ff.
Taylor, James R.
2001. The 'rational' organization reconsidered: an exploration of some of the organizational implications of self-organizing. Communication Theory 11:2 ► pp. 137 ff.
Taylor, James R., Andrew J. Flanagin, George Cheney & David R. Seibold
2001. Organizational Communication Research: Key Moments, Central Concerns, and Future Challenges. Annals of the International Communication Association 24:1 ► pp. 99 ff.
Whitley, Edgar A. & Ian Hosein
2001. Doing Politics Around Electronic Commerce: Opposing the Regulation of Investigatory Powers Bill. In Realigning Research and Practice in Information Systems Development [IFIP Advances in Information and Communication Technology, 66], ► pp. 415 ff.
[no author supplied]
2014. Implications of Communication Research for Improving Developing Policies, Procedures, and Functions. In Meeting the Challenge of Human Resource Management, ► pp. 157 ff.
[no author supplied]
2023. »Virtual Skills Lab« - Transdisziplinäres Forschen zur Vermittlung sozialer Kompetenzen im digitalen Wandel [Digitale Gesellschaft, 58],
This list is based on CrossRef data as of 3 december 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
Any errors therein should be reported to them.
