In:The Pragmatics of Adaptability
Edited by Daniel N. Silva and Jacob L. Mey
[Pragmatics & Beyond New Series 319] 2021
► pp. 235–258
Chapter 11
Expressing opinions and emotions while travelling on-line
A corpus-pragmatic approach
Published online: 17 March 2021
https://doi.org/10.1075/pbns.319.11mes
https://doi.org/10.1075/pbns.319.11mes
Abstract
New technologies are developed to facilitate our daily lives, and as a result, they also transform our reality and create new communication contexts between humans and machines. Mey (2006) insists on the two-way directivity of adaptation: humans need to adapt to the machine as well as machines need to adapt to humans. Our research investigates the relationship between technology, language, context and emotions, with special attention to the use of verbs and adjectives in personal descriptions of travel experiences. Specifically, two corpora of travel and tourism analyse how users share their experiences, and recommend or criticize certain itineraries and places, depending on their own likes and dislikes.
Article outline
- 1.Introduction
- 2.Computer Mediated Communication and discussion fora
- 3.The features of online travel communities
- 4.Data and methods
- 4.1 Some examples with different adjectives
- 5.Results
- 5.1Analysis of positive adjectives in the corpora
- 5.2 Analysis of the expression of reference and emotions in the corpora
- 6. Conclusions
Note References
References (49)
Banyai, Maria, and Troy D.
Glover. 2011. “Evaluating Research Methods on Travel Blogs.” Journal of Travel Research
51 (3): 267–277.
Baym, Nancy K.
1995. “The Emergence of On-Line Community.” In
Cybersociety 2.0: Revisiting Computer-mediated Communication and Community, ed. by
Steve
Jones, 35–68. Thousand Oaks: Sage.
Benigno, Vincenza, and Guglielmo
Trentin. 2000. “The Evaluation of Online Courses.” International Journal of Computer Assisted Learning, 16 (3), 259–270.
Blood, Rebeca. 2000. “Weblogs: A History and Perspective, Rebecca’s Pocket.” 07 September 2000. Accessed
September 13, 2014, [URL]
. 2002. The Weblog Handbook: Practical Advice on Creating and Maintaining Your Blog. Cambridge MA: Perseus Publishing
Bolander, Brook. 2012. “Disagreements and Agreements in Personal/Diary Blogs: A Closer Look at Responsiveness.” Journal of Pragmatics
44: 1607–1622.
Burstall, Janet. 2000. “Learning Communities for Social Change in Forums on the Web.” Australian Journal of Adult Learning
40 (1): 33–52.
Castells, Manuel. 2003. The Information Age: Economy, Society and Culture. Cambridge, MA: Blackwell.
Chu, Samuel K. W., Carol K. K.
Chan, and Agnes F. Y.
Tiwari. 2012. “Using Blogs to Support Learning During Internship.” Computers and Education
58: 989–100.
Cooper, Linda W.
2001. “A comparison of online and traditional computer applications classes.” T.H.E. Journal
28: 52–58.
Deng, Liping, and Allan H. K.
Yuen. 2011. “Towards a Framework for Educational Affordances of Blogs.” Computers and Education
56 (2): 441–451.
Di Blasio, Paola, and Luca
Milani. 2008. “Computer-Mediated Communication and Persuasion: Peripheral vs. Central Route to Opinion Shift.” Computers in Human Behavior
24: 798–815.
Efimova, Lilia; and Aldo
de Moor. 2005. “Beyond Personal Webpublishing: An Exploratory Study of Conversational Blogging Practices.” HICSS ’05: Proceedings of the 38th Annual Hawaii International Conference on Systems Sciences, 107a. , accessed 29 October 2020.
Gladkova, Anna, and Jesús
Romero-Trillo. 2014. “Ain’t it beautiful? The conceptualization of Beauty from an Ethnopragmatic Perspective.” Journal of Pragmatics
60: 140–159.
Goddard, Cliff, and Anna
Wierzbicka. 2014. Words and Meanings: Lexical Semantics Across Domains, Languages, and Cultures. Oxford: Oxford University Press.
Hara, Noriko, Curtis
Bonk, and Charoula
Angeli. 2000. “Content Analysis of Online Discussion in an Applied Educational Psychology.”
Instructional Science
28:115-152.
Herring, Susan C.
1996. “Two Variants of an Electronic Message Schema.” In
Computer-Mediated Communication: Linguistic, Social, and Cross-Cultural Perspectives, ed. by
Susan C.
Herring, 81–106. Amsterdam: John Benjamins.
2007. “A faceted classification scheme for computer-mediated discourse.” Language@Internet
4. Accessed
October 15, 2014, [URL].
2010. “Who’s Got the Floor in Computer-Mediated Conversation? Edelsky’s Gender Patterns Revisited.” Language@Internet
7. Accessed
November 2, 2014, [URL]
Herring, Susan C., Lois Ann
Scheidt, Sabrina
Bonus, and Elijah
Wright. 2004. “Bridging the Gap: a Genre Analysis of Weblogs.” Proceedings of the 37th Hawai’i International Conference on System Sciences (HICSS-37). Los Alamitos: IEEE Computer Society Press. Accessed
June 21, 2014, [URL].
Ho, Chia-Huan, and Karen
Swan. 2007. “Evaluating Online Conversation in an Asynchronous Learning Environment: An Application of Grice’s Cooperative Principle.” The internet and Higher Education
10: 3–14.
Kay, Robin H.
2006. “Developing a Comprehensive Metric for Assessing Discussion Board Effectiveness.” British Journal of Educational Technology
37 (5): 761–783.
Kleinke, Sonja, and Birte
Bös. 2015. “Intergroup Rudeness and the Metapragmatics of its Negotiation in Online Discussion Fora” Pragmatics
25 (1): 47–71.
Kling, Rob. 1996. “Synergies and Competition Between Life Iin Cyberspace and Face-To-Face Communities.” Social Science Computer Review
14 (1): 50–54.
Kolko, Beth, and Elizabeth
Reid. 1998. “Dissolution and Fragmentation: Problems in On-Line Communities.” In
Cybersociety 2.0: Revisiting Computer-mediated Communication and Community, ed. by
Steven G.
Jones, 212–229. Thousand Oaks, CA: Sage.
Langellier, Kristin M., and Eric
Peterson. 2004. Storytelling in Daily Life: Performing Narrative. Philadelphia, PA: Temple University Press.
Lee, Kwang-Ho, and Sunghyup
Sean Hyun. 2015. “A Model of Behavioral Intentions to Follow Online Travel Advice Based on Social and Emotional Loneliness Scales in the Context of Online Travel Communities: The Moderating Role of Emotional Expressivity.” Tourism Management
48: 426–438.
Litvin, Stephen W., Ronald E.
Goldsmith, and Bing
Pan. 2008. “Electronic word-of-mouth in hospitality and tourism management.” Tourism Management
29: 458–468.
Mey, Jacob L.
2006. “Adaptability in Human-Computer Interaction.” In
Concise Encyclopedia of Pragmatics (2nd edition, ed. by
Jacob
Mey, 7–13. Oxford: Elsevier.
Meyer, Katrina A.
2003. “Face-To-Face versus Threaded Discussions: The Role of Time and Higher-Order Thinking.” Journal of Asynchronous Learning Networks
7 (3): 55–65.
Murray, Denise E.
1995. Knowledge Machine: Language and Information in a Technological Society. New York: Longman.
Paccagnella, Luciano. 1998. “Language, Network Centrality, and Response to Crisis in Online Life: A Case Study on the Italian Cyber-Punk Computer Conference.” The Information Society
14: 117–135.
Pennebaker, James W., and Martha E.
Francis. 1996. “Cognitive, Emotional and Language Processes in Disclosure.” Cognition and Emotion
10: 601–626.
Peterson, Eric E.
2011. “How Conversational Are Weblogs?” Language@Internet, 8. Accessed
October 15, 2014, [URL]
Pfeil, Ulrike, and Panayiotis
Zaphiris. 2009. “Investigating Social Network Patterns Within an Empathic Online Community.” Computers in Human Behavior
25 (5): 1139–1155.
Pühringer, Stephan, and Andrew
Taylor. 2008. “A Practitioner’s Report on Blogs as Potential Sources for Destination Marketing Intelligence.” Journal of Vacation Marketing
14 (2): 177–87.
Rifkin, Jeremy. 2000. The Age of Access: The New Culture of Hypercapitalism, Where all of Life Is a Paid-For Experience. New York: Jeremy P.Tarcher/Putnam Books.
Robertson, Judy. 2011. “The Educational Affordances of Blogs for Self-Directed Learning.” Computers and Education
57: 1628–1644.
Romero-Trillo, Jesús, and Tíscar
Espigares. 2012. “The Cognitive Representation of Natural Landscapes in Language.” Pragmatics and Cognition
20: 168–185.
Romero-Trillo, Jesús, and Violeta
Fuentes. 2014. “What Is Pretty Cannot Be Beautiful? Corpus-Based Analysis of the Aesthetics of Nature.” In
Papers dedicated to Jacques Moeschler, ed. by
Blochowiak
Joanna, Cristina
Grisot, Stephanie
Durrleman-Tame, and Christopher
Laenzlinger, 1–19. Genève: Université de Genève
Sykes, Julie M.
2005. “Synchronous CMC and Pragmatic Development: Effects of Oral and Written Chat.” CALICO Journal
22 (3): 399–431.
Tausczik, Yla R., and James W.
Pennebaker. 2010. “The Psychological Meaning of Words. LIWC and Computerised Text Analysis Methods.” Journal of Language and Social Psychology
29: 24–54.
Virtanen, Tuija. 2013. “Mock Performatives in Online Discussion Boards: Toward a Discourse-Pragmatic Model of Computer-Mediated Communication” In
Discourse 2.0: Language and New Media, ed. by
Deborah
Tannen and Anna
MarieTrester, 155–166. Washington, DC: Georgetown University Press.
Wang, Youcheng, and Daniel R.
Fesenmaier. 2004. “Towards Understanding Members’ General Participation in and Active Contribution to an Online Travel Community.” Tourism Management
25 (6): 709–722.
Wierzbicka, Anna. 1993. “Reading Human Faces: Emotion Components and Universal Semantics.” Pragmatics and Cognition
1 (1): 1–23.
