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In:Politeness in Professional Contexts
Edited by Dawn Archer, Karen Grainger and Piotr Jagodziński
[Pragmatics & Beyond New Series 311] 2020
► pp. 55–84

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Chapter 3
Team interaction in healthcare settings

Leadership, rapport-building and clinical outcomes in ad hoc medical teams

 | University of Nottingham
 | Aston University
Published online: 21 August 2020
DOI logo with link
https://doi.org/10.1075/pbns.311.03cha
Article outline
  • 1.Introduction
  • 2.Background
    • 2.1Team interaction in healthcare settings
    • 2.2Training to lead and manage rapport
    • 2.3Research into politeness phenomena in medical interaction
  • 3.Data and methods
  • 4.Analytical framework
    • 4.1Delegating tasks
    • 4.2Active listenership
    • 4.3Rapport management
  • 5.Analysis
    • 5.1Delegation of tasks
    • 5.2Active listenership
  • 6.Conclusions
  • Transcription conventions
  • References
References (95)
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