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In:Engagement in Professional Genres:
Edited by Carmen Sancho Guinda
[Pragmatics & Beyond New Series 301] 2019
► pp. 367–373

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Subject index

Published online: 24 April 2019
DOI logo with link
https://doi.org/10.1075/pbns.301.si

A

  • ability29–30, 87–88, 90, 94, 97–98, 103, 150, 205, 209, 298, 347, 354
  • absence of talk297–298, 302–304, 307–309, 315–316
    • episodes of 297–298, 302–303, 307, 309, 311–312, 315–316
    • teacher(’s/s’)280, 297, 302–304, 306, 308–309, 311–316, 319
  • advertising4, 8–10, 23–24, 26, 165, 177, 212, 220–221, 228, 239–240, 244, 258
  • alignment2, 11, 18, 112, 145, 160, 162, 200, 210, 212–213, 243, 245, 346, 352; see also appraisal
  • allusions to people265
  • analysisxi, 2–3, 5, 8, 10, 16, 19, 22–25, 33–36, 46–48, 51–53, 58, 61–65, 67–68, 70–73, 77, 81–82, 88, 92, 98–99, 119–120, 122–124, 126–127, 133, 139, 142–143, 145, 147, 150–153, 157, 165, 167, 170, 172, 174–175, 177–179, 181, 183–184, 186, 191, 194–195, 198, 200–201, 217, 219, 224–228, 232, 235, 240, 244, 246, 248–249, 251, 255–260, 263, 271, 273, 275, 282, 284–285, 287, 290, 292–295, 297, 301–304, 309, 315–317, 321, 323–327, 330, 334, 337–340, 346–349, 355, 357
    • CDA/Critical Discourse Analysis5, 19, 23, 67–68, 82, 256, 258
    • multimodal analysis2, 25, 194, 235, 246, 249, 292, 295, 326–327, 330, 337–339
    • multimodal interaction analysis285, 330, 340
    • qualitative multimodal thematic analysis (QTMA)284–285
  • appraisalxii, xiv, 1–2, 5, 11, 16, 18–19, 25, 49, 64–65, 67–68, 70–72, 74–75, 79, 82, 116, 123–124, 128, 134, 153, 159, 175, 177–178, 199–200, 213–214, 217, 228, 240, 265, 347see also alignmentsee also attitudesee also attributionsee also disclaimsee also (di)stancesee also engagementsee also entertainsee also graduationsee also heterogloss/heteroglossiasee also monogloss/monoglossiasee also Systemic Functional Linguistics (SFL)
    • frameworkxii, 67–68, 70, 199–200
  • model2, 16, 18, 217, 228
  • argumentative strategies6, 217, 225
  • assertiveness224, 226, 231, 236–237
  • attitudexi, 2–3, 16, 45, 47–56, 58–62, 64, 71–72, 74–75, 77, 81, 110, 127, 159, 164, 168, 200, 245, 323see also appraisal
    • markers47–49, 52–56, 59–60, 62, 64, 323
    • attitudinal language127, 129, 131
  • attractors9–10
  • attribution18, 78, 104, 178, 199, 250
  • attribute9–10, 15, 77, 160, 163–165, 169, 173, 199, 222, 229; see also appraisal
  • authority7, 16–17, 25, 43, 88, 91, 99, 115, 225, 245, 250–252, 254–255, 342, 346, 350, 352–353, 355
    • author’s authority346, 350, 352
  • axis20, 159

B

  • banking4, 60, 87–89, 93, 95, 98–99, 199, 207, 215, 348
  • benevolence7, 87–88, 90, 97–98
  • bias40, 68, 70, 79, 82, 103, 106–107, 109

C

  • chalk talk genre4, 10, 277–282, 284–285, 287–293, 311, 324, 328–339, 361
    • client(s)120
    see also genresee also mathematics (chalk talk) lectures
  • cognitive dissonance220, 230
  • commodification4
    • business3, 26, 50, 61–62, 153, 224, 238
    • doctor-patient communication121, 133
    • e-communication341–342
    • knowledge5, 24, 179, 181–182, 184–185, 192, 194
    • nonverbal217, 224–226, 228, 232, 240, 340
  • community of practice17, 145, 198, 260
    • patents260–261
  • complexity6, 10, 15, 22, 52, 184, 193, 246, 255
    • complex14, 40, 42, 137, 140, 150, 158, 167–168, 179, 186, 192–193, 197, 212, 229, 281–282, 291, 360
  • conducive questions107–108, 113, 116; see also questions
  • constraints6, 11, 31, 39, 184, 348
  • contextxi, xiii, 4–6, 8–9, 11, 14–15, 21–23, 25–26, 32, 34, 37, 39, 42, 45–48, 50, 54, 62, 64, 88, 90, 100–105, 107, 110, 113, 117, 124, 127–129, 131, 137–138, 143, 145–147, 151–152, 157, 159–162, 164, 169–170, 175, 178–179, 181, 185–186, 188–192, 198–199, 206, 218, 220, 224–227, 235, 240, 244, 253, 255, 262, 264–266, 268–269, 271–272, 277–281, 284, 289–292, 294, 297–298, 301, 309, 315–316, 322, 326, 338–339, 342, 345, 356–357, 361–363
    • cultural / of culture162, 342
    • situational / of situation162, 170
    • contextual relevance9
  • corpusxiv, 5, 14, 22, 24, 29–30, 34, 39, 47–49, 51–60, 64–65, 68, 70, 73–74, 81–83, 101, 106, 113–115, 117, 137, 139–153, 163, 175, 224, 227, 240–241, 255, 259, 262–266, 269–272, 275, 284, 289, 291, 302–303, 305, 307, 311–313, 315, 321, 326–327, 337, 339–341, 343, 348–350, 355–356, 359–362
  • counter-expectancy11, 80
  • coupling269–272
  • creativity6, 11, 23, 209
  • customer(s)7, 57, 87–88, 91–95, 97, 100, 153, 227, 295, 341–342, 344, 349–352, 354–357see also client(s)
    • customer complaints87–88, 91–93, 97
    • customer engagement343, 356

D

  • deference17, 20–21, 30, 236
  • deficit model243, 245, 251, 253, 255; see also democracy model
  • democracy model243, 245, 253, 255; see also deficit model
  • detachment14, 20–21, 26
  • dialogicity/dialogism2, 175, 197, 201–202, 205–207, 213, 229, 274, 358
    • dialogic space10, 48, 73, 77–78, 157, 162, 201
    • dialogic theory157–158
  • deontic modals137–138, 142–143, 145–146, 151
  • didactics in mathematics297, 300–303, 315, 359; see also mathematics
  • directives3–4, 6, 9, 11, 15–16, 20, 33, 35–36, 41–43, 47, 49, 51–52, 56–57, 61, 92, 138, 148, 223, 228, 249, 265–266, 273, 281, 287, 349–354; see also imperatives
  • disciplinary cultures4, 15, 291
  • disclaim73, 77, 80, 159–160, 163, 165, 199, 222, 231, 236; see also appraisal
  • disclosure7, 10, 12, 17, 19–21, 139–140, 152–153, 259–260, 272, 274, 360
  • discoursexi–xiv, 1, 4–6, 8, 11–17, 19–25, 50, 32–33, 35–36, 43–45, 48–49, 58–59, 62–64, 67–68, 73, 79, 81–83, 92, 99–105, 108, 113–117, 119–120, 122–124, 127, 129, 131–132, 134, 137–139, 151–152, 157, 159–161, 168, 174–178, 191, 193–195, 197–198, 200–201, 203–204, 210, 212–215, 217–221, 223–224, 228, 231–232, 235–241, 243–244, 248–251, 254–258, 274–275, 289, 292–293, 295, 297, 299–300, 302–304, 310–311, 316, 321–324, 328, 330, 332, 338–351, 353–358, 360–363
    • discourse-based interview35, 42
    • interpersonal 159, 342, 346–347, 355
    • professional 1, 22–23, 123, 239, 347–348, 360, 363
    • tourism341
  • disengagement6, 12, 17, 137, 140, 143, 148–151, 213–214, 304; see also engagement
  • markers137, 143, 148–151
  • distance /di)stance1, 6, 8, 10–11, 18–20, 33, 77–80, 123, 132, 156, 164, 190–191, 199, 201, 222, 252, 254, 353–354; see also appraisalsee also proximisation
  • dynamism6, 14–15, 209
    • dynamic2, 9, 14, 39, 42, 82, 124, 138, 140, 180–182, 184, 189, 195, 206, 232, 343

E

  • e-communication341–342
  • education4, 6, 10, 31, 34, 89, 121, 133–135, 137, 174, 300–301, 304, 317, 321
  • elevator/entrepreneurial pitch4, 10, 217–218, 220–221, 224–226, 235, 237–239, 241–242
  • embeddedness16, 186
  • employer-employee discourses213
  • employees(s)4, 9, 12, 89, 197–200, 204–205, 207–215
    • recruitment4, 197–200, 204, 208, 210–211, 213
    • socialization197–198
  • engagementxi–xiv, 1–3, 5–21, 23–26, 29–30, 32–36, 38–39, 41, 43–45, 47–53, 56–64, 67–68, 72, 74, 77, 81–82, 87–88, 92–93, 99, 101, 104–106, 108, 111–114, 116–117, 119–120, 122–123, 128–129, 133, 136–140, 142, 144–147, 150–153, 157–165, 167–168, 170, 172, 174–175, 177, 179–181, 184, 186, 188, 190, 192–193, 197–203, 205–206, 209, 212–215, 217–219, 221–226, 228–232, 235–238, 240, 243–246, 248–259, 261–263, 267, 271–273, 277–281, 285, 289, 291, 293, 297, 299–303, 305–312, 315–316, 321, 323, 332, 336–356, 358see also appraisalsee also disengagement
    • customer 343, 356
    • markers11, 16, 38, 47–53, 56–64, 112, 117, 137–139, 142, 143–144, 147, 151, 218, 223, 229, 232, 235, 238, 323, 349–352
    • learner(’s/s’) 299–300, 302–303, 305–307, 309, 311–312, 315–316
    • nonverbal engagement devices217, 237
    • promote297, 303, 309, 311, 315
  • entertain77–78, 160, 162–165, 169, 172–173, 201, 222; see also appraisal
  • ethos7, 139, 202, 219, 225, 230
  • European Commission259, 270
  • European Patent Office259, 274
  • evaluative2, 5, 54–55, 59–60, 65, 68–70, 81, 91, 159, 218, 224, 240, 305, 309, 353
    • questions ,109–111, 113, 116; see also questions
  • explicitness15–17, 20

F

  • factual statements67–68, 70, 71, 74–75, 77–81
  • fuzziness15–16, 262, 275; see also strategic vagueness

G

  • gatekeepers261
  • genre(s)1–2, 5–8, 10–12, 17, 22, 25, 30–32, 38–39, 41, 44, 46, 48, 61–62, 67–68, 83, 100, 117, 138–139, 142, 151–152, 157–158,, 162, 169, 173–175, 177, 179–181, 183, 185–186, 192–194, 218, 220, 224, 226, 238–239, 243–246, 248–252, 254–263, 266–268, 273–275, 277–282, 285, 287, 289–295, 297, 304, 339, 342–351, 354, 356, 358see also genericsee also integritysee also rhetorical genre studies
    • chalk talk 280–281, 289–291, 361
    • macro- 162
    • multimodal 277, 279, 282, 297, 339
    • promotional 244, 341–342, 347–349
    • speech 10, 117, 158, 162, 174, 292
  • generic
    • affordances186
    • stage162, 170, 173, 186
  • gestural silence(s)12, 277, 280, 284–291, 293, 339; see also silence
  • graduation159, 197, 200, 205, 209, 211, 213; see also appraisal

H

  • hedg(es)/(ed)/(ing)xii, 3, 12, 15–16, 47, 89, 99, 161, 176, 178, 201, 231, 323, 346, 350–351, 353, 358
  • heterogloss(ia)/(ic)2–3, 18, 68, 72–73, 80, 105, 160, 162–165, 169, 172–173, 175, 222, 226, 229–232, 234–238; see also appraisalsee also monogloss/monoglossia
  • hybridisation(s)4, 17
  • hyperonyms3, 12, 271–272

I

  • identity6, 10, 18, 23–24, 26, 29–30, 33–34, 36, 38, 44–45, 99, 115, 117, 153, 175, 187, 191, 195, 197, 214, 340
  • ideology4, 11, 25, 64, 67, 73–74, 79–80, 157, 162, 164, 176, 218, 226
    • ideological colloquy158, 167
    • ideological environment158
    • ideologeme(s)158
    • ideologue158
    • political ideology11, 67, 73–74
  • imperatives33, 41–42, 46, 138, 142–144, 147–148, 151, 188, 192–193, 202, 223
    • imperative modals267
  • imprecise modifiers271–272
  • infringement people261–262; see also validity people
  • instantiation(s)159, 162,169, 177, 183, 287
  • integrity16, 22, 87–88, 90, 97–98; see also genre
  • interaction(s)xi–xiv, 1–2, 4, 6–7, 9–11, 14, 18, 21–26, 25, 29–30, 32, 35, 43–45, 58, 64–65, 82, 92, 99–100, 103–104, 116–117, 120, 122–124, 126, 128–129, 132, 134, 138, 140, 143, 145, 150–151, 153, 181, 187, 191, 194–195, 213, 221, 225, 232, 239–240, 255, 257, 274, 279–280, 283, 285, 293–294, 297–299, 301–303, 309, 311, 313, 316–317, 323–324, 327, 330, 332, 335–336, 338–340, 342, 344, 349, 356–357, 362
    • audience 324, 338
    • dialogic35, 349
    • with materials297, 311, 313
  • interdiscursivity4, 115
    • strategic 4
  • interpersonality1, 15, 18, 25, 101–103, 111, 115, 117, 347–348, 356–358, 363
  • interpersonalxii, 1–7, 16–18, 21, 37, 39, 58, 63, 68–69, 71, 82, 98, 101–103, 105, 112, 117, 120, 123, 126, 128–129, 132, 138, 159, 162–164, 170, 173, 175, 200, 249, 251, 253, 256, 297, 308–309, 342, 346–349, 352, 355–358, 360, 362
  • assumptions6
  • intersemiosis10–11, 157, 170, 175
    • intersemiotic3, 5, 11, 13–14, 157
  • Israeli-Palestinian conflict/relations79, 82

K

  • kinesics223, 225, 228, 232–233, 235–236, 323
  • knowledgexi–xiv, 3, 5–9, 11–14, 16–18, 20, 23–24, 29–31, 33–36, 39–41, 43, 45–49, 52, 56–58, 61, 63–64, 92, 96, 99, 102–103, 108–109, 111–113, 115–116, 122, 149, 162, 179–194, 204, 212, 218, 220, 222–223, 228, 230, 236–237, 243–245, 249–253, 255–256, 259–262, 267, 269, 271–274, 292, 300–301, 311, 321–323, 340, 349, 359, 361–362
    • appeals16, 20, 33, 35–36, 39, 41
    • building processes179–182, 185, 188–190, 192–193
    • enhancement processes182–183, 189–191
    • communication5, 24, 179, 181, 184–185, 192, 194, 361–362
    • tacit272, 274

L

  • learners’ engagement300, 302–303, 305–307, 309, 311–312; see also engagement,
  • lectures4, 10–11, 279, 281, 284, 291, 297–305, 307–309, 311, 316, 318, 321, 323–334, 336–340, 359–361
    • SVL(s)/synchronous virtual lectures297–306, 308–309, 311, 313, 316
  • legal research/studies3, 8, 12, 101–102, 111–114, 117
  • let expressions/forms142–143, 147
  • lexicogrammar159, 161
  • limiting clauses269
  • logos219, 225, 230, 234, 238
    • logogenesis5, 157, 174

M

  • macro-genre(s)162; see also genre
  • management theory197
  • manipulation25, 48, 220–221, 239, 241
  • markedness17
  • marketing4, 8–9, 23, 138, 152–153, 241, 341–344, 354–355
  • material(s)34, 102–103, 112–114, 164, 175, 186, 188, 191, 199, 213, 292, 297–298, 300, 303–304, 309–313, 316, 322, 328, 334, 346, 253, 271, 280
    • teaching304, 316
  • manipulative(s)12, 220, 240, 269, 298, 300, 311, 313, 317–318; see also materials
  • mathematics10–11, 45, 240, 277–281, 284–287, 289–293, 295, 297–303, 311, 315–318, 324, 338, 359, 361
    • (chalk talk) lectures277–279, 281, 284, 291; see also didactics in mathematics
    • didactics in mathematics297, 300–303, 315
  • meaning negotiation110
  • media placement9
  • mediated actions184–185
  • medical research/medicine8, 101, 106, 116, 120–122, 134–135, 157–158, 162, 166, 170, 174–177, 185, 346, 361, 363
  • metadiscourse1–5, 11, 14–17, 22–25, 30, 45, 48, 62–64, 116, 138–139, 153, 223, 240, 274, 321–330, 332, 334, 336–340, 347–349, 356, 358–359
  • metafunction123, 159, 170, 249
  • modality4, 15, 153, 161, 163–164, 169, 177–178, 222, 240, 358
    • hypermodality184, 194, 257, 257
    • modal density10–11, 184, 188, 190, 194, 336, 338
    • modals33, 41–42, 137–138, 142–143, 145, 151, 223, 262, 265–267, 273, 353; see also deontic modals
    • imperative 267
    • of possibility267
  • modelxiv, 1–2, 4–5, 9–10, 16, 18, 23, 29–30, 34, 38, 45, 48, 64, 70, 88, 90, 97, 99–100, 116, 119, 121–123, 132, 135, 152, 154, 159, 162, 173, 175, 185, 199, 209, 217–219, 222, 227–228, 240, 243, 245, 251, 253–255, 257, 274 ,293, 322–324, 355–356
  • deficit model243, 245, 251, 253, 255
  • democracy model243, 245, 253, 255
  • monogloss/monoglossia10, 72, 74, 160–165, 169, 201–202, 205–206, 222, 226, 229–232, 234–238; see also appraisal
  • monomodality11see also multimodality
    • monomodal3, 5, 10–11, 170
  • multimodality1, 3, 5, 11, 14, 19, 157, 176, 179, 183–185, 194–195, 243, 254, 277–278, 293–294, 302, 317, 321, 339–340, 359, 361–362see also monomodality
    • multimodal communicative resources298, 316
    • multimodal genre277, 279, 282, 297, 339
    • multimodal interaction analysis184, 285, 297, 330, 340
    see also qualitative multimodal thematic analysis (QMTA)
  • multiplying meaning170, 176

N

  • national culture10–11
  • negation73, 107, 137, 143, 148, 150–151, 161
  • negative7, 55, 71–73, 75–76, 78–79, 90, 107, 110, 127–128, 130–131, 140, 145–146, 150–151, 210, 213, 230, 239, 301
  • neutrality67–70, 74, 79
  • New England Journal of Medicine158, 174
  • news reporting7, 11, 17, 21, 67–69, 81, 83
  • newsworthiness78, 80, 248
  • non-conducive questions106, 108; see also questions
  • non-discreetness15
  • nonverbal/non-verbal communication217, 224–226, 228, 232, 239–240, 340; see also communication
  • nonverbal engagement devices217, 237; see also engagement
  • nonverbal signs217, 223, 226, 228, 232–238
  • nucleus248–250
    • hypermodal243, 249, 251–254, 258
    • verbal243, 249, 253

O

  • objectivity11, 18, 67–69, 80–83, 102–103, 168, 193, 258
  • online science news4, 12, 243–245, 248–249, 254–255, 258
  • organizational metadiscourse321–322, 324–330, 334, 336–338

P

  • paradox110, 17, 19, 110
  • paralanguage225, 232–233, 323
  • patent46–7, 20–21, 25, 259–275
    • applications260–261, 268, 274
    • claims267, 275
    • community of practice260
    • European Patent Office259, 274
    • stealth patents 260
    • U.S. Patent and Trademark Office (USPTO)259–260, 262, 267–268, 275
    • U.S. patents7, 259–266, 273
    see also Person Having Ordinary Skill In The Art (PHOSITA)
  • pathos219, 225, 230
  • Person Having Ordinary Skill In The Art (PHOSITA)261, 267, 271
  • person pronouns8, 13–14, 32, 45, 93, 138, 142, 145–146, 231, 238, 353
  • personal asides20, 33, 38, 47, 49, 92, 223, 228, 249
  • persuasion10, 24–25, 29, 32, 36, 44, 63–64, 101, 103–105, 109, 111, 114–115, 138, 217–221, 224–228, 240–241, 274, 342, 345–347, 349, 351, 354–356, 358
  • politenessxii, xiv, 1, 8, 19, 24, 96, 99, 138, 147, 152, 363
  • positioning2, 18–20, 23, 25, 29–30, 33, 38–39, 44, 71–72, 79–80, 82, 138, 153, 157, 164–165, 167, 174, 178, 205, 247, 323, 349, 354; see also stancesee also viewpoint
  • press release(s)4, 7, 19, 87–89, 91–94, 97–100
  • process(es)12, 30, 44, 83, 94–97, 101–103, 105, 127, 148, 150–152, 158, 162, 167, 175, 179–186, 188–193, 197–200, 219, 245–246, 251, 255, 258, 282, 292, 301–302, 308–309, 317, 332, 341, 343–345, 352, 357
    • knowledge building 179–182, 185, 188–190, 192–193
    • knowledge enhancement182–183, 189–191
    • verbal 12, 95, 97, 137, 143, 148, 150–151, 209
  • proclaim160, 163, 165, 169, 173, 201, 222, 230; see also appraisal
  • projectionxiii, 1, 12, 32, 92–93, 161, 222
  • propaganda220–221, 240
  • proximisation1, 19–22
  • proximity8, 18, 20, 24, 29–30, 33, 36, 44, 99, 167, 253
  • pseudo-dialogue203–204

Q

  • question(s)3, 8–9, 12, 14, 16, 20, 32–33, 35–36, 38–39, 42, 44, 46–47, 49, 52, 56–58, 60–61, 70, 92, 101, 104–117, 121, 123, 126, 130, 138, 140–142, 146, 160, 191–192, 200, 207, 223, 225–232, 238, 242, 280, 285–288, 297, 299–300, 304–307, 309–313, 315–317, 324, 339, 349–350
    • conducive107–108, 116
    • evaluative 109–111, 116
    • negative 110
    • non-conducive106, 108
    • repository 106, 108, 110–111
    • teacher(s)’s question(s)297, 304–306, 309
    • type(s) of 107, 114, 304–305, 309
  • qualitative multimodal thematic analysis (QMTA)284–285; see also multimodality

R

  • rank31, 159, 161, 164, 167, 178
  • reader(s)xi–xiv, 4, 6–8, 10–11, 13, 16–17, 21, 23–24, 26, 29–45, 47–50, 52–62, 64–65, 67–72, 76, 79–82, 87–88, 92–94, 97–99, 101, 103, 105–109, 112–114, 117, 138–139, 145, 157, 160–162, 167–170, 172–175, 182, 195, 199–200, 202–206, 208–211, 213, 217–219, 223, 228–230, 243–246, 249–255, 259, 261–268, 273, 279, 281, 293–294, 323, 341–342, 345–356, 358
    • mentions/reference8, 32–33, 35–37, 44, 87, 92–93
    • pronouns4, 11, 39, 47, 52, 56–57, 60–61, 92, 223, 228–229, 249, 251, 262–263, 350–353
    • voice342, 348–349, 351, 353
    • readers/customers342, 349, 351–352, 354–355
    • relationship between readers and writers265; see also writer-reader interaction/relationship(s)
  • recruitment4, 124, 197–200, 204, 208, 210–211, 213; see also employee
  • reflexivity15–16, 25, 324
  • registerxi, xiv, 2, 10, 12, 17, 37, 50, 60, 63–65, 69, 124, 162, 210, 219, 229, 273
  • repair strategies299, 301–302, 305–306, 312–313, 315
  • repository questions106, 108, 110–111, 113; see also questions
  • responsibility6, 8, 11, 17, 23, 70, 78, 90, 103, 121–122, 201, 206, 240, 316
  • rhetoricxi, 22, 25, 68, 79, 105, 152, 178, 211, 217, 219–220, 225, 239, 258–259, 281, 293
    • rhetorical genre studies5, 22, 281, 290, 292, 359–360
  • role projection12, 92–93

S

  • scifopost243, 250, 252–254
  • scifotainment243, 254
  • semiotic9, 12, 25, 112, 158–159, 162, 164, 170, 174–177, 184, 190, 243, 245, 249, 254–256, 291, 297, 301–303, 325–326, 330–339, 359, 356see also intersemiosissee also
    • dimension159
    • hybrid174
    • system158, 162, 170, 174, 301
    • social5, 157–158, 175–176, 243–244, 248–249, 257, 292, 302, 361–362
  • shared background knowledge262, 267
    • shared specific topical knowledge267, 271
    • shared topic knowledge262
  • silence(s)3, 11–12, 19, 85, 153, 277, 280–281, 232, 235, 284, 284–291, 293, 297–300, 302, 304–307, 307, 309, 311–317, 319, 339
    • gestural12, 277, 280, 284–291, 293, 339
    • learners’297, 299, 306, 309, 313
    • teacher(s)’s280, 298–299, 302, 304, 313, 319
    • tolerance to 299, 305
  • social collective158, 174
  • social media4, 12, 192, 194, 243, 245–246, 248, 250–254, 258
  • social practice(s)30, 162, 213, 278
  • collective158, 174
  • media4, 12, 192, 194, 243, 245–246, 248, 250–254, 258
  • practice278
  • semiotics5, 157, 243–244, 248, 257, 302
  • speech genre10, 117, 158, 162, 174, 292; see also genre
  • stancexi–xiv, 2–3, 5, 10–12, 16–20, 22–25, 30, 32, 45, 47–49, 63–64, 68–71, 80–82, 99, 103–104, 107, 113, 116, 138, 146, 153, 177–178, 207, 217–218, 223, 229, 235, 240, 257, 283, 293, 323, 340, 342, 346, 348–356, 358, 363see also positioningsee also viewpoint
    • markers10, 47, 138, 353
    • stancetaking1, 18, 20–22
  • strategic vagueness262, 275; see also fuzziness
  • stratification159, 161–162
    • gesture studies282–283, 293
    • legal research/studies3, 8, 12, 101, 111–114, 117
    • rhetorical genre studies5, 22, 281, 290, 292
  • SVL (synchronous virtual lectures)297–306, 308–309, 313, 316
  • style(s)xiv, 3–4, 11, 13–14, 22, 25–26, 51, 58, 63, 98, 103, 158, 168, 202, 204, 225, 229, 243, 245, 253–255, 258, 265, 273, 321–322
    • conversational 322, 325, 327, 329–332, 334, 336–337
    • lecturing 11, 321–322, 324–330, 334–338
    • reading322, 325, 327, 329–330, 334–338
    • rhetorical 322, 325, 327, 329, 332–334, 336–338
  • subject position102, 203–204, 209, 211, 213
  • sustainers9–10
  • system network160–161, 165
  • Systemic Functional Linguistics (SFL)3, 5, 16, 71, 119, 123, 157–159, 162, 164, 174–177, 243, 302, 362; see also appraisal

T

  • tacit knowledge272, 274; see also knowledge
  • text5, 7, 9, 13–16, 18, 23, 29–39, 41–44, 49, 51, 57, 62–64, 68–70, 73–75, 81–83, 89, 91–92, 103–110, 114–117, 124, 152, 157–158, 160–167, 169–170, 172–174, 176–178, 183, 185–186, 188, 190, 195, 199–200, 204–205, 209–210, 213, 218, 220–221, 224–225, 227–228, 230, 247–250, 253, 257–258, 260, 262, 273–274, 286, 288, 293, 305, 322–323, 329, 334, 338, 343, 345–348, 356–358
    • textual voice72, 157, 160–162, 164, 167, 173
    see also voice
  • tourism4, 7–8, 20, 341–345, 347–349, 352–358
    • e-tourism8, 11–12, 341–343, 348, 350, 353–355
    • tourism 2.0341–342
  • transitional phrases268
  • transitivity12, 87, 92–93, 97
  • triangulation355
  • trust7, 87–91, 97–100, 121, 344–345
    • rebuilding87, 98
    • trustworthiness345

U

  • U.S. Patent and Trademark Office (USPTO)259–260, 262, 267–268, 275
  • utterancexii, 75, 147–148, 158, 160–161, 281–282, 294, 326, 331–335

V

  • validity people261–262; see also infringement people
  • valuesxii, 48, 53, 56, 59, 61, 69, 71, 122, 137, 158, 164, 198, 204–205, 208, 210, 219–221, 254, 341–345, 350–355
    • co-creation 341, 344, 351–352, 354
  • viewpoint8, 36–37, 67, 70, 122, 201, 249, 348; see also positioningsee also stance
  • voicexi, 2, 10, 19, 24–25, 30, 42, 45, 72, 81, 84, 157, 159–162, 164, 167, 173–174, 182, 189, 199, 203, 222–224, 230, 232, 235, 250–251, 253–255, 304, 307, 332, 334–335, 341–342, 344, 348–349, 351, 353, 356–357; see also textual voice

W

  • wait time294, 300, 305–308, 310, 312–315, 317–319
    • learner’s wait time300, 312–313
    • teacher’s/s’ wait time305–308, 310, 314, 317–319
  • writer-reader interaction/relationship(s)30–31, 33, 38, 82
  • World Intellectual Property Organisation (WIPO)260, 275
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