Callers’ presentations of problems in telephone calls to Swedish primary care

Leppanen, Vesa

doi:10.1075/pbns.143.13lep

In:Calling for Help: Language and social interaction in telephone helplines
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 177–205

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Callers’ presentations of problems in telephone calls to Swedish primary care

Vesa Leppanen

Published online: 13 October 2005

https://doi.org/10.1075/pbns.143.13lep

Cited by (5)

Cited by five other publications

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Edwards, Derek

2007. Introduction. Research on Language and Social Interaction 40:1 ► pp. 1 ff.

Pudlinski, Christopher

2002. Accepting and rejecting advice as competent peers: caller dilemmas on a warm line. Discourse Studies 4:4 ► pp. 481 ff.

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