2024. Contextualizing Empathy: Training Resources for Responding to Hopelessness in Crisis Helpline Communication. In Interventions in Health Care Interaction [Palgrave Studies in Discursive Psychology, ], ► pp. 57 ff.
Tennent, Emma
2021. Identity and action: Help‐seeking requests in calls to a victim support service. British Journal of Social Psychology 60:4 ► pp. 1241 ff.
Sikveland, Rein Ove & Elizabeth Stokoe
2020. Should Police Negotiators Ask to “Talk” or “Speak” to Persons in Crisis? Word Selection and Overcoming Resistance to Dialogue Proposals. Research on Language and Social Interaction 53:3 ► pp. 324 ff.
Sikveland, Rein Ove & Elizabeth Stokoe
2023. A Cry for “Help”? How Crisis Negotiators Overcome Suicidal People's Resistance to Offers of Assistance. Journal of Language and Social Psychology 42:5-6 ► pp. 565 ff.
Bloch, Steven & Geraldine Leydon
2019. Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review. Research on Language and Social Interaction 52:3 ► pp. 193 ff.
Bateman, Amanda, Susan Danby & Justine Howard
2015. Using Conversation Analysis for Understanding Children’s Talk about Traumatic Events. In The Palgrave Handbook of Child Mental Health, ► pp. 402 ff.
Stommel, Wyke & Hedwig te Molder
2015. Counseling Online and Over the Phone: When Preclosing Questions Fail as a Closing Device. Research on Language and Social Interaction 48:3 ► pp. 281 ff.
Weatherall, Ann & Maria Stubbe
2015. Emotions in action: Telephone‐mediated dispute resolution. British Journal of Social Psychology 54:2 ► pp. 273 ff.
Lamerichs, Joyce, Maria Koelen & Hedwig te Molder
2009. Turning Adolescents Into Analysts of Their Own Discourse: Raising Reflexive Awareness of Everyday Talk to Develop Peer-Based Health Activities. Qualitative Health Research 19:8 ► pp. 1162 ff.
Edwards, Derek
2007. Introduction. Research on Language and Social Interaction 40:1 ► pp. 1 ff.
Shaw, Rebecca & Celia Kitzinger
2007. V. Problem Presentation and Advice-giving on a Home Birth Helpline. Feminism & Psychology 17:2 ► pp. 203 ff.
This list is based on CrossRef data as of 28 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
Any errors therein should be reported to them.
