An introduction: Calling for help

Firth, Alan; Emmison, Michael; Baker, Carolyn

doi:10.1075/pbns.143.03fir

In:Calling for Help: Language and social interaction in telephone helplines
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 1–35

Get fulltext from our e-platform

Download Book PDF

Calling for help

An introduction

Alan Firth

Michael Emmison

Carolyn Baker

Published online: 13 October 2005

https://doi.org/10.1075/pbns.143.03fir

Cited by (5)

Cited by five other publications

Order by:

Peplow, David & Jake Phillips

2025. Remote parole oral hearings: More efficient, but at what cost?. Criminology & Criminal Justice 25:4 ► pp. 1033 ff.

Alexander, Marc & Emily Hofstetter

2021. Somewhere to turn to: Signposting in service provision. Discourse & Communication 15:2 ► pp. 119 ff.

Alexander, Marc & Elizabeth Stokoe

2019. Problems in the neighbourhood: Formulating noise complaints across dispute resolution services. Journal of Community & Applied Social Psychology 29:5 ► pp. 355 ff.

Bloch, Steven & Geraldine Leydon

2019. Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review. Research on Language and Social Interaction 52:3 ► pp. 193 ff.

Firth, Alan & Michael Emmison

2010. Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline. In Ethnographies of Diagnostic Work, ► pp. 113 ff.

This list is based on CrossRef data as of 28 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.