In:Telephone Calls: Unity and diversity in conversational structure across languages and cultures
Edited by K.K. Luke and Theodossia-Soula Pavlidou
[Pragmatics & Beyond New Series 101] 2002
► pp. v–vi
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Published online: 20 December 2002
https://doi.org/10.1075/pbns.101.toc
https://doi.org/10.1075/pbns.101.toc
Table of contents
Notes on the contributorsvii
Acknowledgmentsix
Introduction
Studying telephone calls: Beginnings,developments,and perspectives
Part I. Opening telephone calls
Recognition and identification in Japanese and Korean telephone conversation openings
On the telephone again! Telephone conversation openings in Greek
Telephone conversation openings in Persian
Language choice in international telephone conversations
Part II. Problem solving, topic management and closing
Reporting problems and offering assistance in Japanese business telephone conversations
The initiation and introduction of first topics in Hong Kong telephone calls
Moving towards closing: Greek telephone calls between familiars
Part III. Theoretical and methodological considerations
Comparing telephone call openings: Theoretical and methodological reflections
Reflections on research on telephone conversation: Issues of cross-cultural scope and scholarly exchange, interactional import and consequences
Subject index
Name index
