In:Technology and Instructed Second Language Acquisition: Connecting research and pedagogy
Edited by Shawn Loewen, Frederick J. Poole, Hyun-Bin Hwang and Matthew D. Coss
[Language Learning & Language Teaching 63] 2025
► pp. 45–67
Chapter 2Of barriers and bias
Diversity, equity, inclusion, and justice (DEIJ) in technology-mediated ISLA
Published online: 27 October 2025
https://doi.org/10.1075/lllt.63.02bun
https://doi.org/10.1075/lllt.63.02bun
Abstract
In this chapter, the authors will briefly review the limited literature documenting robust empirical L2
research designed specifically to improve the language learning experiences of diverse, historically under-researched and
often marginalized language learners of all ages. The main goal of this chapter is to synthesize findings from this body of
research while identifying the manifold gaps in it. Subsequently, the authors will discuss the educational and ethical
imperative of rigorous, technology-focused (I)SLA research to address real-world language-learning issues for diverse learner
groups. This chapter will touch on a range of dimensions of heterogeneity, including disability, multilingualism and
neurodivergence, examining existing research and highlighting (often large) gaps in our knowledge at the interface between L2
instruction, technology, and under-resourced contexts/underrepresented marginalized populations across the world.
Article outline
- Introduction
- 2.DEIJ: Diversity, equity, inclusion and justice
- Access and accessibility
- Digital divides and digital inequalities in ISLA
- Biases in research and practice
- Conclusion
- Extension resources
- Reflection questions
- Theory & practice
- Theory & Research
- Topics for (action) research projects
- Reflection questions
- Generative AI use acknowledgement
Notes References
References (82)
Alami, N., Albuquerque, J., Ashton, L., Elwood, J., Ewoodzie, K., Hauck, M., Karam, J., Klimanova, L., Nasr, R., & Satar, M. (2022). Marginalization
and underrepresentation in virtual exchange: Reasons and remedies. Journal of
International
Students, 12(S3), 57–76.
Andrew, P. J. (2010). The
social construction of age in adult Mexican English language learners: An exploratory
study (Doctoral dissertation). University of London. [URL]
Andzik, N. R., & LaMarca, H. N. (2024). Multilingualism
and augmentative and alternative communication: A review of the
literature. Perspectives of the ASHA Special Interest
Groups, 1–10.
Aneja, G. A. (2016). (Non)native
speakered: Rethinking (non)nativeness and teacher identity in tesol teacher
education. TESOL
Quarterly, 50(3), 572–596.
Anya, U. (2020). African
Americans in world language study: The forged path and future directions. Annual Review
of Applied
Linguistics, 40, 97–112.
Barros del Río, M. A., Sigona, C. M., Blázquez Arribas, L., & Alcalde Peñalver, E. (2021). Teaching
English to special educational need students through an online tool. TESOL
Quarterly, 55(3), 694–707.
Blume, C. (2019). Playing
by their rules: Why issues of capital (should) influence digital game-based language learning in
schools. CALICO
Journal, 36(1), 19–38.
Budde, J. (2017). Heterogenität:
Entstehung, Begriff, Abgrenzung. In T. Bohl, J. Budde, & M. Rieger-Ladich (Eds.), Schulpädagogik.
Umgang mit Heterogenität in Schule und Unterricht: Grundlagentheoretische Beiträge und didaktische
Reflexionen (1st
ed., pp. 13–26). Klinkhardt.
Buendgens-Kosten, J. (2020). The
monolingual problem of computer-assisted language
learning. ReCALL, 32(3), 307–322.
Byram, M. (2021). Teaching
and assessing intercultural communicative competence. Multilingual Matters.
Canagarajah, A. S. (1999). Interrogating
the “Native speaker fallacy”: Non-linguistic roots, non-pedagogic
results. In G. Braine (Ed.), Non-native
educators in English language
teaching (pp. 77–92). Lawrence Erlbaum Associates.
CAST. (2024). Universal design for
learning guidelines (version 3.0). CAST. [URL]
Chai, Z., Ayres, K. M., & Vail, C. O. (2016). Using
an iPad app to improve phonological awareness skills in young English-language learners with
disabilities. Journal of Special Education
Technology, 31(1), 14–25.
Clymer, E., Alghazo, S., Naimi, T., & Zidan, M. (2019). CALL,
native-speakerism/culturism, and
neoliberalism. Interchange, 12(4), 23.
Council of Europe. (2018). Common
European framework of reference for languages: Learning, teaching, assessment: Companion volume with new
descriptors. [URL]
Crenshaw, K. (1991). Mapping
the margins: Intersectionality, identity politics, and violence against Women of
Color. Stanford Law
Review, 43(6), 1241.
De Costa, P. I., Randez, R. A., Cinaglia, C., & Montgomery, D. P. (2022). Qualitative
ISLA research methodologies and methods. In L. Gurzynski-Weiss & Y. Kim (Eds.), Instructed
second language acquisition research
methods (pp. 55–78). John Benjamins.
The Douglas Fir
Group. (2016). A transdisciplinary framework for SLA in a
multilingual world. The Modern Language
Journal, 100(S1), 19–47.
Egbert, J., & Yang, Y.-F. (Diana). (2004). Mediating
the digital divide in CALL classrooms: Promoting effective language tasks in limited technology
contexts. ReCALL, 16(2), 280–291.
Flores, N., & Rosa, J. (2023). Undoing
raciolinguistics. Journal of
Sociolinguistics, 27(5), 421–427.
Gleason, J., & Suvorov, R. (2019). Promoting
social justice with CALL. CALICO
Journal, 36(1), i–vii.
Godwin-Jones, R. (2001). Accessibility
and web design: Why does it matter? Language Learning &
Technology, 5(1), 11–19.
Goggin, G. (2017). Disability
and digital inequalities: Rethinking digital divides with disability
theory. In M. Ragnedda & Muschert Glenn, W. (Eds.), Theorizing
digital
divides (pp. 63–74). Routledge.
Guzman-Orth, D., Steinberg, J., & Albee, T. (2023). English
learners who are blind or visually impaired: A participatory design approach to enhancing fairness and validity for
language testing accommodations. Language
Testing, 40(4), 933–959.
Henner, J., & Robinson, O. (2023). Unsettling
languages, unruly bodyminds: A crip linguistics manifesto. Journal of Critical Study of
Communication &
Disability, 1(1), 7–37.
Henry, A. (2017). L2
motivation and multilingual identities. The Modern Language
Journal, 101(3), 548–565.
Hersh, M. A., & Mouroutsou, S. (2015). Learning
technology and disability: Overcoming barriers to inclusion: Evidence from a multi-country
study. IFAC-PapersOnLine, 48(24), 83–88.
Hu, A. (2004). Mehrsprachigkeit
als Voraussetzung und Ziel von Fremdsprachenunterricht: Einige didaktische
Implikationen. In K.-R. Bausch, F. G. Königs, & H.-J. Krumm (Eds.), Mehrsprachigkeit
im Fokus: Arbeitspapiere der 24. Frühjahrskonferenz zur Erforschung des
Fremdsprachenunterrichts (pp. 69–76). Narr.
Hubbard, P. (2006). Evaluating
CALL software. In L. Ducate & N. Arnold (Eds.), Calling
on CALL: From theory and research to new directions in foreign language
teaching (pp. 1–26). Computer Assisted Language Instruction Consortium.
Hwang, H. B. & Coss, M. D. (2025). Is
technology research ready to inform L2 pedagogy? A systematic evaluation of practitioner relevance in CALL-ISLA
research. In S. Loewen, F. Poole, H. Hwang, & M. D. Coss (Eds.), Technology
and instructed second language acquisition: Connecting research and pedagogy (pp.
16–45). John Benjamins. (this
volume)
Individual with Disabilities Education Act (IDEA), Pub. L. No. 101–476, 104
Stat. 1103 (1990). [URL]
Iyengar, A. (2024). Written
into being. In F. Ndhlovu & S. J. Ndlovu-Gatsheni (Eds.), Language
and decolonisation: An interdisciplinary
approach (pp. 114–135). Routledge.
Jurado de Los Santos, P., Moreno-Guerrero, A.-J., Marín-Marín, J.-A., & Soler Costa, R. (2020). The
term equity in education: A literature review with scientific mapping in web of
science. International Journal of Environmental Research and Public
Health, 17(10).
Košak-Babuder, M., Kormos, J., Ratajczak, M., & Pižorn, K. (2019). The
effect of read-aloud assistance on the text comprehension of dyslexic and non-dyslexic English language
learners. Language
Testing, 36(1), 51–75.
Klimova, B., & Zamborova, K. (2023). Use
of assistive and adaptive technology in learning English as a foreign language: A systematic
review. Contemporary Educational
Technology, 15(4), ep481.
Lester, J. N., & Nusbaum, E. A. (2021). An
introduction to centering diverse bodyminds in critical qualitative
inquiry. In J. N. Lester & E. A. Nusbaum (Eds.), Developing
traditions in qualitative inquiry: Centering diverse bodyminds in critical qualitative
inquiry (pp. 1–9). Routledge.
Makoni, S., & Pennycook, A. (2024). Multilingualisms
in the global souths. In F. Ndhlovu & S. J. Ndlovu-Gatsheni (Eds.), Language
and decolonisation: An interdisciplinary
approach (pp. 17–34). Routledge.
Marandi, S. S. (2023). Virtual
supremacy and electronic imperialism: The hegemonies of e-learning and computer assisted language learning
(CALL). Learning, Media and
Technology, 49(4), 527–543.
Montero-Pérez, M. (2025). The
impact of multimodal input tools in instructed second language acquisition (and
beyond). In S. Loewen, F. Poole, H. Hwang, & M. D. Coss (Eds.), Technology
and instructed second language acquisition: Connecting research and pedagogy (pp.
139–162). John Benjamins.
Medina González, M., & Hardison, D. M. (2022). Assistive
design for English phonetic tools (ADEPT) in language learning. Language Learning &
Technology, 26(1), 1–23. [URL]73493
Meighan, P. J. (2021). Decolonizing
the digital landscape: The role of technology in Indigenous language
revitalization. AlterNative: An International Journal of Indigenous
Peoples, 17(3), 397–405.
Michaud, L. N., McCoy, K. F., & Pennington, C. A. (2000). An
intelligent tutoring system for deaf learners of written
English. In M. Tremaine, E. Cole, & E. Mynatt (Eds.), Proceedings
of the Fourth International ACM Conference on Assistive
Technologies (pp. 92–100). ACM.
Moser, I., & Law, J. (2003). ‘Making
voices’: New media technologies, disabilities, and
articulation. In G. Liestøl, A. Morrison, & T. Rasmussen (Eds.), Digital
media revisited: Theoretical and conceptual innovation in digital domains. The MIT Press.
New London
Group. (1996). A pedagogy of multiliteracies: Designing social
futures. Harvard Educational
Review, 66(1), 60–93.
Norton, B. (2023). Identity
and the African Storybook initiative: A decolonial
project? In A. Kaiper-Marquez, V. Milojičić, C. Severo, & A. Abdelhay (Eds.), Shades
of decolonial voices in
linguistics (pp. 163–189). Multilingual Matters.
Ortega, L. (2017). New
CALL-SLA research interfaces for the 21st century: Towards equitable
multilingualism. CALICO
Journal, 34(3), 285–316.
Pérez-Paredes, P., Ordoñana Guillamón, C., & Aguado Jiménez, P. (2018). Language
teachers’ perceptions on the use of OER language processing technologies in
MALL. Computer Assisted Language
Learning, 31(5–6), 522–545.
Persson, H., Åhman, H., Yngling, A. A., & Gulliksen, J. (2015). Universal
design, inclusive design, accessible design, design for all: Different concepts — one goal? On the concept of
accessibility — historical, methodological and philosophical aspects. Universal Access
in the Information
Society, 14(4), 505–526.
Piezunka, A., Schaffus, T., & Grosche, M. (2017). Vier
Definitionen von schulischer Inklusion und ihr konsensueller Kern. Ergebnisse von Experteninterviews mit
Inklusionsforschenden. Unterrichtswissenschaft, 45(4), 207–222.
Pijanowski, J. C., & Brady, K. P. (2021). Defining
social justice in education. In C. A. Mullen (Ed.), Handbook
of social justice interventions in
education (pp. 59–82). Springer.
Pili-Moss, D. (2021). Cognitive
predictors of child second language comprehension and syntactic learning. Language
Learning, 71(3), 907–945.
Pitura, J. (2024). Participatory
action research: Advocacy and activism for promoting social justice in and through
CALL. Computer Assisted Language
Learning, 1–26.
Ragnedda, M., & Ruiu, M. L. (2017). Social
capital and the three levels of digital divide. In M. Ragnedda & Muschert Glenn, W. (Eds.), Theorizing
digital
divides (pp. 21–34). Routledge.
Roche, J. (2003). Plädoyer
für ein theoriebasiertes Verfahren von Software-Design und Software-Evaluation. Deutsch
als
Fremdsprache, 40(2), 94–103.
Romero, S. (2021). Open
Educational Resources as tools to teach the indigenous languages of Latin America: Where technology, pedagogy and
colonialism meet. In C. S. Blyth & J. J. Thoms (Eds.), Open
education and second language learning and teaching: The rise of a new knowledge
ecology (pp. 69–86). Multilingual Matters.
Sauro, S. (2016). Does
CALL have an English problem? Language Learning &
Technology, 20(3), 229–247.
Simpson, E., Dalal, S., & Seemann, B. (2023). “Hey,
can you add captions?”: The critical infrastructuring practices of neurodiverse people on
TikTok. CSCW ’23: Proc. ACM Hum.-Comput.
Interact. (n.p.). ACM. arXiv:2212.06204.
Slaughter, Y., Smith, W., & Hajek, J. (2019). Videoconferencing
and the networked provision of language programs in regional and rural
schools. ReCALL, 31(2), 204–217.
Smith, M. D. (2022). Rejecting
instrumental-deterministic CALL: Towards a critical reading of power in online English
education. Power and
Education, 14(1), 50–65.
Spiel, K., & Gerling, K. (2021). The
purpose of play: How HCI games research fails neurodivergent populations. ACM
Transactions on Computer-Human
Interaction, 28(2), Article
11, 1–40.
Swain, M. (2006). Languaging,
agency and collaboration in advanced language
proficiency. In H. Byrnes (Ed.), Advanced
language learning: The contribution of Halliday and
Vygotsky (pp. 95–108). Continuum.
Thorne, S. L., Sauro, S., & Smith, B. (2015). Technologies,
identities, and expressive activity. Annual Review of Applied
Linguistics, 35, 215–233.
United Nations (2023). The
sustainable development goals report: Special edition towards a rescue plan for people and
planet. [URL]
Vanderplank, R. (2016). Captioned
media in foreign language learning and teaching: Subtitles for the deaf and hard-of-hearing as tools for language
learning. Palgrave Macmillan.
Vasylets, O., Mellado, M. D., & Plonsky, L. (2022). The
role of cognitive individual differences in digital versus pen-and-paper
writing. Studies in Second Language Learning and
Teaching, 12(4), 721–743.
World Wide Web Consortium
(W3C). (2023). Web Content Accessibility Guidelines (WCAG)
2.2. [URL]
(2000). Technology
and school reform: A view from both sides of the tracks. Education Policy Analysis
Archives, 8(4), 1–22.
Warschauer, M., & Matuchniak, T. (2010). New
technology and digital worlds: Analyzing evidence of equity in access, use, and
outcomes. Review of Research in
Education, 34(1), 179–225.
Wight, M. C. S. (2015). Students
with learning disabilities in the foreign language learning environment and the practice of
exemption. Foreign Language
Annals, 48(1), 39–55.
Yılmaz, A., & Söğüt, S. (2022). Language
education for social justice: Reproductions or disruptions through
technology. Computers &
Education, 187, 104535.
Zapata, G. C., & Ribota, A. (2021). The
instructional benefits of identity texts and learning by design for learner motivation in required second language
classes. Pedagogies: An International
Journal, 16(1), 1–18.
Zarate, S. (2014). Subtitling
for deaf children: Granting accessibility to audiovisual programmes in an educational
way (Unpublished doctoral thesis). University College London. [URL]
Zhang, X. (2020). A
bibliometric analysis of second language acquisition between 1997 and 2018. Studies in
Second Language
Acquisition, 42(1), 199–222.
Zhang, X., Tlili, A., Nascimbeni, F., Burgos, D., Huang, R., Chang, T.-W., Jemni, M., & Khribi, M. K. (2020). Accessibility
within open educational resources and practices for disabled learners: A systematic literature
review. Smart Learning
Environments, 7(1), Art.
1.
Cited by (3)
Cited by three other publications
Godwin-Jones, Robert
2025. Afterword: Towards sustainable technology use in instructed second language acquisition. In Technology and Instructed Second Language Acquisition [Language Learning & Language Teaching, 63], ► pp. 335 ff.
Quinn, Shannon Donnally & Irina Zaykovskaya
2025. Instructed SLA and instructional design principles. In Technology and Instructed Second Language Acquisition [Language Learning & Language Teaching, 63], ► pp. 68 ff.
Ziegler, Nicole
2025. Text/video chat and other online collaboration tools. In Technology and Instructed Second Language Acquisition [Language Learning & Language Teaching, 63], ► pp. 271 ff.
This list is based on CrossRef data as of 29 november 2025. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
