Article published In: Language and Dialogue
Vol. 15:2 (2025) ► pp.262–281
The realization of apologies in a second language
Published online: 14 February 2025
https://doi.org/10.1075/ld.00194.gec
https://doi.org/10.1075/ld.00194.gec
Abstract
This study examines intercultural pragmatic competence in the way advanced Turkish learners of English realize the
act of apologizing in English. The data were obtained from six dialogic scenarios of apologies that the students acted out in
class. The main objective was to explore the role of gender and directness in the use of apology strategies (AS) in English as a
foreign language (EFL) within the framework of the Mixed Game Model. In this dialogic model, the situation-based act-outs were
video-recorded, transcribed, and coded either as direct or indirect AS use. The use of illocutionary force indicating devices as
a direct AS and assuming responsibility and offering repair as indirect AS use stood out for both groups. Males were more indirect
in their AS than females. The paper concludes that directness, rather than gender, is a key predictor in realizing apologies in a
second language.
Keywords: apologizing, role-plays, EFL, gender differences, pragmatic competence, Mixed Game Model
Article outline
- 1.Introduction
- 2.Literature review
- 3.Method
- 3.1Instrument
- 3.2Procedures
- 3.3Participants
- 3.4Data coding
- 3.5Data analysis
- 4.Findings
- 4.1Apology strategies across genders
- 4.3The interaction between gender and directness in AS use
- 5.Discussion
- 6.Conclusion
References
References (70)
Aboud, Farida. 2019. “Apology
strategies among EFL postgraduate learners.” Folklor Journal of
Pragmatics 25(1): 359–372.
Alfattah, Hasan. 2010. Apology
strategies of Yemeni EFL students. Unpublished PhD
dissertation, University of Mysore, India.
Ali, Shata. 2012. A
cross-cultural cultural study of the Speech act of apology by Saudi and Australian
females. Unpublished PhD dissertation, University of Melbourne, Australia.
Allami, Hamid, and Nasim Boustani. 2017. “Iranian
EFL learners’ awareness of (im)politeness strategies in English.” Journal of Research in
Applied
Linguistics 8(1): 89–108.
Almegren, Rehan. 2018. “The
speech act of apology.” International Journal of Applied Linguistics and English
Literature 7(4): 144–157.
Aydın, Mehmet. 2013. Cross
Cultural Pragmatics: A study of apology speech acts by Turkish speakers, American English speakers and advanced non-native
speakers of English in Turkey. Unpublished PhD
dissertation, Minnesota State University, Mankato.
Bardovi-Harlig, Kathleen and Maria Thereza Bastos. 2011. “Proficiency,
length of stay, and intensity of interaction, and the acquisition of conventional expressions in L2
pragmatics.” Intercultural
Pragmatics 8(3): 347–384.
Barron, Anne. 2019. “Using
corpus linguistic methods to track longitudinal development: Routine apologies in the study abroad
context.” Journal of
Pragmatics 1461: 87–105.
Bataineh, Ruba Fahmi, and Rula Fahmi Bataineh. 2006. “Apology
strategies of Jordanian EFL university students.” Journal of
Pragmatics 381: 1901–1927.
. 2008. “A
cross-cultural comparison of apologies by native speakers of American English and Jordanian
Arabic.” Journal of
Pragmatics 401: 792–821.
Beckwith, Seonaid, and Jean-Marc Dewaele. 2008. “The
development of apologies in the Japanese L2 of adult English native speakers.” Birkbeck Studies
in Applied
Linguistics 31: 1–26.
Bella, Spyridoula. 2012. “Second
language request development during study abroad: The case of Greek learners of
English.” Journal of
Pragmatics 44(13): 1917–1947.
Blum-Kulka, Shoshana, Juliana House, and Gabriele Kasper. 1989. “Investigating
cross-cultural pragmatics: An introductory
overview.” In Cross-cultural pragmatics: Requests and
apologies, ed. by Shoshana Blum-Kulka, Juliana House and Gabriele Kasper, 1–34. Norwood: Ablex.
Brown, Penelope and Stephen Levinson. 1987. Politeness:
Some universals in language usage. Cambridge: Cambridge University Press.
Canli, Zeynep and Bekir Canli. 2013. “Keep
Calm and Say Sorry!: The use of Apologies by EFL Teachers in Turkish and English.” Educational
Process: International
Journal 2(1–2): 36–46.
Chamani, Fariba and Parvane Zareipur. 2010. “A
cross-cultural study of apologies in British English and Persian.” Concentric: Studies in
Linguistics 361: 133–153.
Cohen, Andrew and Elite Olshtain. 1993. “The
production of speech acts by EFL learners.” TESOL
Quarterly 27(1): 35–56.
Çetin, Eda, Ali Öztüfekçi, and Nihal Özdemir. 2021. “A
comparison of Arab and Turkish EFL learners’ apology strategies.” ELT Research
Journal 10(1): 1–26.
Erçetin, Gülcan. 1995. Pragmatic
transfer in the realization of apologies: The case of Turkish EFL learners. Unpublished MA
thesis, Boğaziçi University, Türkiye.
Eslami, Zohreh, and Azizullah Mirzaei. 2014. “Speech
act data in a non-western context: Oral and written DCTs in the Persian language.” Iranian
Journal of Language
Testing 4(1): 137–154.
Farashaiyan, Atieh and Sayed Amirkhiz. 2011. “A
descriptive-comparative analysis of apology strategies: The case of Iranian EFL and Malaysian EFL university
students.” English Language
Teaching 4(1): 224–229.
García, Carmen. 1989. “Apologizing
in English: Politeness strategies used by native and non-native
speakers.” Multilingua 8(1): 3–20.
Ghanbari, Halimeh, Ali Jamalinesari, Habib Gowhary, and Akbar Azizifar. 2015. “Investigating
apology strategy among male and female Kurdish bilinguals at Ilam.” Procedia-Social and
Behavioural Sciences 1901: 477–484.
Golato, Andrea. 2003. “Studying
compliment responses: A comparison of DCTs and recordings of naturally occurring talk.” Applied
Linguistics 24(1): 90–121.
Harb, Mustafa. 2015. “On
gender and apology strategies: The case of Arabic. Gender
Studies 14(1): 224–265.
Hatipoğlu, Çiler. 2012. “Apologies
and gender in Turkish and British English.” Dilbilim
Araştırmaları 11: 55–79.
Hundsnurscher, Franz. 2007. The
principles of dialogue grammar. In Theoretical Approaches to Dialogue
Analysis. Selected Papers from the IADA Chicago 2004 Conference, ed. by Lawrence N. Berlin, 61–76. Tübingen: Max Niemeyer.
Intachakra, Songthama. 2001. Linguistic
Politeness in British English and Thai: A Comparative Analysis of Three Expressive Speech
Acts. Unpublished PhD dissertation, University of London, United Kingdom.
Ishihara, Noriko. 2014. “Beyond
language: Teaching pragmatics in an EFL
context.” TESL-EJ 18(2): 1–22
Ishihara, Noriko, and Andrew Cohen. 2010. “Describing
speech acts.” In Teaching and Learning Pragmatics: Where Language and
Culture Meet, ed. by Noriko Ishihara and Andrew D. Cohen, 53–73. Abingdon: Routledge.
İstifçi, İlknur. 2009. “The
use of apologies by EFL learners.” English Language
Teaching 2(3): 15–25.
Jalilifar, Alireza, Mahmood Hashemian, and Madina Tabatabaee. 2011. “A
cross-sectional study of Iranian EFL learners’ request strategies.” Journal of Language
Teaching and
Research 2(4): 790–803.
Jung, Eun Huyk. 2004. “Interlanguage pragmatics:
Apology speech acts.” In Discourse across language and
culture, ed. by Carol Lynn Moder and Aida Martinovic, 99–116. Amsterdam: John Benjamins.
Kasanga, Luanga and Joy Christine Lwanga-Lumu. 2007. “Cross-cultural
linguistic realization of politeness: A study of apologies in English and Setswana.” Journal of
Politeness Research 31: 65–92.
Kondo, Sachiko. 1997. “The
development of pragmatic competence by Japanese learners of English: Longitudinal study on interlanguage
apologies.” Sophia
Linguistica 411: 265–284.
Lang’at, Anne. 2017. Pragmatic
strategies of apologies by English as a second language students. Unpublished PhD
dissertation, University of Kabianga, Kenya.
Li, Rui and Raja Rozina Suleiman. 2017. “Language
proficiency and the speech act of complaint of Chinese EFL learners.” 3L: The Southeast Asian
Journal of English Language
Studies 23(1): 60–74.
Limberg, Holger. 2015. “Principles
for pragmatics teaching: Apologies in the EFL classroom.” ELT
Journal 69(3): 275–285.
Ogiermann, Eva. 2009. On
Apologising in Negative and Positive Politeness
Cultures. Amsterdam: John Benjamins.
Olshtain, Elite and Andrew Cohen. 1983. “Apology:
A speech act set.” In Sociolinguistics and language
acquisition, ed. by Nessa Wolfson and Elliot Judd, 18–36. Rowley, MA: Newbury House.
. 1991. “Teaching
speech act behaviour to nonnative speakers.” In Teaching English as a
second or foreign language ed. by Marianne Celce-Murcia, 154–165. Cambridge, MA: Newbury House.
Okimoto, Tyler, Michael Welzel, and Kyli Hendrick. 2013. “Refusing
to apologize can have psychological benefits.” European Journal of Social
Psychology 43(1): 22–31.
Parsa, Haleh. 2012. Apology
strategies of Iranian ESL students. Unpublished PhD
dissertation, University of Malaya, Malaysia.
Sadegi, Mohammed Reza. 2013. “A cross-linguistic
investigation of language apology speech act: A case of Persian and Kurdish children.” Journal
of Languages and
Culture 4(3): 30–38.
Saleem, Tahir, Sumiye Azam, and Aisha Saleem. 2014. “The
use of apology strategies in English by Pakistani EFL university students in Pakistan.” Journal
of Education and
Practice 5(34): 142–148.
Saleem, Tahir, Musarat Yasmin, and Aisha Saleem. 2021. “Linguistic
politeness of Pakistani English and British English speakers: Culture and gender
perspectives.” Cogent Arts and
Humanities 81: 1–18.
Searle, John Rogers. 1969. Speech Acts: An Essay in the
Philosophy of Language. Cambridge: Cambridge University Press.
Sugimoto, Naomi. 1998. “Norms
of apology depicted in US American and Japanese literature on manners and
etiquette.” International Journal of Intercultural
Relations 22(3): 251–276.
Suszczyriska, Malgorzata. 1999. “Apologizing
in English, Polish and Hungarian: different languages, different strategies.” Journal of
Pragmatics 311: 1053–1065.
Taguchi, Naoko. 2012. Pragmatic
teaching. In Encyclopedia of Applied Linguistics: Language
teaching, ed. by Carol A. Chapell, 5643–5650. Hoboken, NJ: Wiley-Blackwell.
. 2015. “Instructed
pragmatics at a glance: Where instructional studies were, are, and should be going.” Language
Teaching 48(1): 1–50.
Tajeddin, Zia and Masoomeh Pirhoseinloo. 2012. “Production
of apologies in English: Variation by L2 proficiency and apology situations.” Teaching English
Language 6(2): 129–160.
Tehrani, Mohammed, Omid Rezaei, Salman Dezhara, and Reza Kafrani. 2012. “Apology
strategies of Iranian undergraduate students.” English Language
Teaching 5(2): 93–100.
Trosborg, Anna. 1995. Interlanguage
Pragmatics: Requests, complaints and
apologies. Berlin: Mouton de Gruyter.
Tunçel, Remzi. 2011. “Apologizing
and Speech Act Realizations of Turkish EFL
Learners.” In International Conference on Management, Economics and
Social
Sciences (ICMESS’2011) Bangkok.
Ugla, Raed and Zainol Abidin. 2016. “A
Study of Apology Strategies Used by Iraqi EFL University Students.” International Journal of
Evaluation and Research in
Education 51: 32–38.
Weigand, Edda. 2010. Dialogue:
The Mixed Game. Amsterdam: John Benjamins.
. 2016. “How
to Verify a Theory of Dialogue.” Language and
Dialogue 6(3): 349–369.
. 2018. “Dialogue:
The key to pragmatics.” In From Pragmatics to
Dialogue, ed. by Edda Weigand and Istvan Kecskes, 5–27. Amsterdam: John Benjamins.
Wilson, Timothy. 2016. “The
use of apology strategies in English by Japanese university EFL learners.” Bulletin of the
Faculty of Liberal
Arts 31: 75–82.
