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Article published In: Language and Dialogue
Vol. 9:2 (2019) ► pp.264–293

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How do Saudis complain?

A dialogue-analytic analysis of the Najdi dialect

 | Prince Sultan University (Saudi Arabia)
 | Prince Sultan University (Saudi Arabia)
 | Prince Sultan University (Saudi Arabia)
 | Prince Sultan University (Saudi Arabia)
Published online: 12 July 2019
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https://doi.org/10.1075/ld.00041.eld
Abstract
The current study adopts a dialogue-analytic approach to the examination of complaint behavior in Saudi Arabic as spoken in the Najd region, the central region of the Kingdom of Saudi Arabia. To this end, role-plays with 120 Saudi nationals who are Najdi-speakers were recorded and transcribed. Statistical comparisons revealed that Najdis used a variety of complaint strategies with requests for repair, expressing annoyance and providing modified blame being the most frequent. Najdis also produced a large number of initiators and internal and external modifiers, mainly to mitigate the negative force of complaints. Although a small influence was found for gender, the variables of age, social distance and social dominance showed a strong influence on the Najdis’ complaint behavior. The results are discussed in light of relevant theoretical models and the existing literature.
Article outline
  • 1.Introduction
  • 2.Theoretical framework
  • 3.Literature review
  • 4.Methodology
    • 4.1Participants
    • 4.2Data collection
    • 4.3Data coding
  • 5.Results
    • 5.1How do Najdis realize the speech act of complaints?
    • 5.2What is the effect of gender on the Najdis’ realization of the speech act of complaints?
    • 5.3What is the effect of age on the Najdis’ realization of the speech act of complaints?
    • 5.4What is the effect of social distance on the Najdis’ realization of the speech act of complaints?
    • 5.5What is the effect of social dominance on the Najdis’ realization of the speech act of complaints?
  • 6.Discussion
  • 7.Conclusion
  • Acknowledgements
  • References
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