Article published In: Media and communication as antecedents to the transformation agenda in Malaysia: Challenges and realities
Edited by Ali Salman
[Journal of Asian Pacific Communication 25:2] 2015
► pp. 169–180
Sustaining internet usage in the emerging digital economy
Transforming urban living?
Published online: 11 December 2015
https://doi.org/10.1075/japc.25.2.01sal
https://doi.org/10.1075/japc.25.2.01sal
Malaysia is undergoing tremendous development programs towards a developed nation. ICT initiative is one of the strategies to facilitate the implementation of economic, social and cultural development in the society. The embrace (adoption) of ICT among the people depends on many factors which facilitate or inhibit the use of ICT. The purpose of this paper is to determine the factors that facilitate internet usage among urban dwellers living in the Klang Valley, an area comprising the capital city, Kuala Lumpur and parts of the state of Selangor. This is crucial in order to trace the impact of various public sector ICT initiatives like the High Speed Broadband (HSBB). The study distributed 303 questionnaires to respondents who were sampled from internet users. Descriptive and inferential statistical analyses were used to analyse the data. The descriptive statistics included frequency, percentages, means and standard deviation while the inferential statistics included reliability test, means and multiple regressions. The results of the study showed that factors such as interpersonal and social network, perceived and realized benefits and communication channels facilitate internet usage. Implication of this usage is expected to reflect on urban living with regard to the use of Internet.
References (18)
Ariff, I., & Goh, C.C. (1998). Multimedia super corridor. Kuala Lumpur: Leeds BCS - The Chattered Institute for IT. (Available) [URL]. 18 February 2015.
Bohlen, J.M. (1972). Research needed on adoption models. In W. Schramm & D.F. Roberts (Eds.), The process and effects of mass communication (pp. 112–121). Chicago: University of Illinois Press.
Creswell, J.W. (1994). Research design: Qualitative & quantitative approaches. California: SAGE Publications.
Department of Broadband, Communications and the Digital Economy. (2009). Australia’s Digital Economy: Future Directions. (Available) [URL]. 18 February 2015.
Halim, S. (2008). Opening address by Yang Berbahagia Datuk Dr Halim Shafie, Chairman of Malaysian communications and multimedia commission at MyBROADBAND ‘08 SKMM. Cyberjaya. 15 April 2008. (Available) [URL] (Accessed on November 21, 2014).
Hoffman, D.L., Novak, T.P., & Venkatesh, A. (2004). Has the internet become indispensable?: Empirical findings and model development. Communications of the ACM, 47 (7), 37–42.
Katz, E. (1972). The social itinerary of technical change: Two studies of the diffusion of innovation. In W. Schramm & D.F. Roberts (Eds.), The process and effects of mass communication (pp. 84–112). Chicago: University of Illinois Press.
Laudon, K.C., & Laudon, J.P. (2000). Management information systems: Organization and technology in the networked enterprise. 6th Edition. New Jersey: Prentice Hall.
Menzel, H., & Katz, E. (1963). Comment on Charles Winick, “The diffusion of an innovation among physicians in a large city”. Sociometry, 26,(1), 125–127.
Najib, R. (2014). malaysia committed in advancing digital economy. (Available) [URL] 10th February, 2015.
OECD. (2013). Measuring the Internet Economy: A Contribution to the Research Agenda. OECD Digital Economy Papers, No. 226, OECD Publishing. (Available) 16 February 2015.
Razak, N.A., Amir, Z., Ismail, M., & Shuja, N. (2010). The impact of wireless technology among Malaysian society. In
Proceedings of the 9th WSEAS international conference on Electronics, hardware, wireless and optical communications
(pp. 54–59). World Scientific and Engineering Academy and Society (WSEAS).
Rogers, E.M. (2000). Informatization, globalization, and privitization in the new millenium. Asian Journal of Communication, 10(2), 71–92.
Salman, A. (2010). ICT, the New Media (Internet) and Development: Malaysian Experience. The Innovation Journal: The Public Sector Innovation Journal, 15(1), article 5.
Samsudin, A.R. (1998). “Mass media and national development: The Malaysian experience”. In M.S. Hasim, S.A. Rahim & B. Tukhtabayev (Eds.), Mass media and national development: Experiences of Malaysia and Uzbekistan (pp. 75–90). Kuala Lumpur: International Center for Media Studies.
Singh A, Domatob J. (2004). The field of development communication: An appraisal (A conversation with Professor Everett M Rogers). The Journal of Development Communication, 15(2), 51–55.
Tapscott, D. (2015). Technology CEOs discuss the digital economy. Davos 2015. (Available) [URL] 18 February 2015.