Time to get up

This paper looks at compliance-gaining interaction in a Japanese elderly care facility from a conversation analytical point of view. Focus is on the various ways compliance is sought for by the caring staff with getting the residents out of bed and starting the daily morning care procedures. Three extracts are discussed in detail. The analysis shows how the residents in all three cases display clear signs of resistance to get up, but finally have to submit to the planned course of actions pursued by the care workers. A closer look at how this is played out in interaction suggests that the residents’ compliance is enforced rather than gained.