In:Reading and Writing Public Documents
Edited by Daniël Janssen and Rob Neutelings
[Document Design Companion Series 1] 2001
► pp. v–vi
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Published online: 23 February 2001
https://doi.org/10.1075/ddcs.1.toc
https://doi.org/10.1075/ddcs.1.toc
Table of contents
1. Introduction
2. How research can lead to better government forms
3. Undercover research into text quality as a tool for communication management: The case of the Dutch tax department
4. Optimizing public information brochures: Formative evaluation in document design processes
5. Public documents in a multilingual context
6. Improving the quality of public documents: Or: Why training public writers often doesn’t work
7. The lack of clarity in a sentence: The style of official documents in Dutch
8. Convincing citizens: The role of argument quality
9. Collaborative writing for the government
10. Strategic revision of public documents: How policy writers revise documents in order to reach consensus
11. Trust but verify: Local suspensions of the cooperation principle in political communication
12. Reading to assess in professional life: Reading styles of Dutch parliamentarians
References
About the authors
Index
