The case of the Dutch tax department: 3. Undercover research into text quality as a tool for communication management

Renkema, Jan

doi:10.1075/ddcs.1.03ren

In:Reading and Writing Public Documents
Edited by Daniël Janssen and Rob Neutelings
[Document Design Companion Series 1] 2001
► pp. 37–57

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3. Undercover research into text quality as a tool for communication management

The case of the Dutch tax department

Jan Renkema

Published online: 23 February 2001

https://doi.org/10.1075/ddcs.1.03ren

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Cited by four other publications

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