In:Remedies against the Pandemic: How politicians communicate crisis management
Edited by Nadine Thielemann and Daniel Weiss
[Discourse Approaches to Politics, Society and Culture 102] 2023
► pp. 75–101
Linguistic strategies to present complexity in a time of crisis
How European leaders discussed the Covid-19 pandemic
Published online: 24 July 2023
https://doi.org/10.1075/dapsac.102.03cal
https://doi.org/10.1075/dapsac.102.03cal
Abstract
During the SARS-CoV-2 pandemic, world leaders were expected to discuss complex notions with their constituents. In this paper, I analyze how four European leaders – Erna Solberg (Norway), Giuseppe Conte (Italy), Emmanuel Macron (Macron), Boris Johnson (UK) – broke down the complexity associated with Covid-19 measures. I look at 57 speeches given in the period of March 2020 – October 2020. Solberg chose to tackle complexity through oversimplification, for instance by overusing numbered lists and the intensifier mange (‘many’). Macron used self-directed questions to structure the discourse into more manageable units. Johnson made extensive use of signposting, slogans and catchphrases. No particular strategy was used by Conte to tackle complexity; this highlights the effect of increased time pressure in communicating a crisis.
Article outline
- 1.Introduction
- 1.2Complex vs. Complicated
- 1.2.1Complicated Notions
- 1.2.2Complex Notions
- 1.2.3Focus and structure of this article
- 1.2Complex vs. Complicated
- 2.The dataset
- 3.Erna Solberg
- 4.Emmanuel Macron
- 5.Boris Johnson
- 6.Giuseppe Conte
- 7.Conclusions
Notes References
References (19)
Choi, Dasom, Kwak, Daehyun, Cho, Minji, and Lee, Sangsu. 2020. ““Nobody speaks that fast!” An empirical study of speech rate in conversational agents for people with vision impairments.” Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems.
Garcia-Retamero, Rocio, Andrade, Allen, Sharit, Joseph, and Ruiz, Jorge. G. 2015. “Is Patients’ Numeracy Related to Physical and Mental Health?” Medical Decision Making 35 (4): 501–511.
Garcia-Retamero, Rocio, Sobkow, Agata, Petrova, Dunia, Garrido, D., and Traczyk, Jakub. 2019. “Numeracy and Risk Literacy: What Have We Learned So Far?” The Spanish Journal of Psychology 22: E10.
Gigerenzer, Gerd, Gaissmaier, Wolfgang, Kurz-Milcke, Elke, Schwartz, Lis M., and Woloshin, Steven. 2007. “Helping Doctors and Patients Make Sense of Health Statistics.” Psychological science in the public interest 8 (2): 53–96.
Hyland-Wood, Berndatte, Gardner, John, Leask, Julie, and Ecker, Ullrich. K. 2021. “Toward Effective Government Communication Strategies in the Era Of Covid-19.” Humanities and Social Sciences Communications 8 (1).
Jernigan, Daniel B. and CDC Covid-19 Response Team. 2020. “Update: Public Health Response to the Coronavirus Disease 2019 Outbreak – United States, February 24, 2020.” Morbidity and mortality weekly report 69 (8): 216.
Newton, Kenneth. 2020. “Government communications, political trust and compliant social behaviour: the politics of Covid-19 in Britain.” The Political Quarterly 91 (3): 502–513.
Peters, Ellen, Hibbard, Judith, Slovic, Paul, and Nathan Dieckmann. 2007. “Numeracy skill and the communication, comprehension, and use of risk-benefit information.” Health affairs 26 (3): 741–748.
Peters, Ellen. 2012. “Beyond comprehension: The role of numeracy in judgments and decisions.” Current Directions in Psychological Science 21 (1): 31–35.
Pisano, Gary P., Raffaella Sadun, and Michele Zanini. 2020. “Lessons from Italy’s Response to Coronavirus.” Harvard business review 2020: 1–12.
Reyna, Valerie F., Nelson, Wendy L., Han, Paul K., and Dieckmann, Nathan F. 2009. “How numeracy influences risk comprehension and medical decision making.” Psychological bulletin 135 (6): 943.
Rolison, Jonathan J., Kinga Morsanyi, and Ellen Peters. 2020. “Understanding health risk comprehension: The role of math anxiety, subjective numeracy, and objective numeracy.” Medical Decision Making 40 (2): 222–234.
Roozenbeek, Jon, Schneider, Claudia. R., Dryhurst, Sarah, Kerr, John, Freeman, Alexandra L., Recchia, Grabiel, van der Bles, Anne M., and van Der Linden, Sander. 2020. “Susceptibility to Misinformation about Covid-19 Around the World.” Royal Society open science 7 (10): 201199.
Rowley-Jolivet, Elizabeth. 2002. “Visual discourse in scientific conference papers: A genre-based study.” English for specific purposes 21 (1): 19–40.
Salimi, Ali, El Hawary, Hassan, Diab, Nermin, and Smith, Lee. 2020. “The North American Layman’s Understanding Of Covid-19: Are We Doing Enough?” Frontiers in public health 8: 358.
Vogel, Douglas Rudy, Gary W. Dickson, and John A. Lehman. 1986. “Persuasion and the role of visual presentation support: The UM/3M study.” University of Minnesota Working Paper Series 11.
