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In:Controversies and Interdisciplinarity: Beyond disciplinary fragmentation for a new knowledge model
Edited by Jens Allwood, Olga Pombo, Clara Renna and Giovanni Scarafile
[Controversies 16] 2020
► pp. 5–28

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Chapter 1
Controversies in public and private on-line communication

 | University of Salento
 | University of Salento
 | University of Salento
 | University of Salento
 | University of Salento
 | ZeroDD
Published online: 15 October 2020
DOI logo with link
https://doi.org/10.1075/cvs.16.01cor
Abstract
This study tried to deepen the gamification dynamics’ effects on on-line interactions, by adopting a graph theory approach for quantifying controversies.
By using as a case study a unique, collected dataset of conversations exchange and interactions from users of FolkTure mobile app, designed and developed for the folk music Festival “La Notte della Taranta”, we adopted an interdisciplinary approach to data analysis, to verify the hypotesis that the gamification logics implemented inside the app had influenced the rise and progress of controversies within the on-line community.
Network analysis’ results has been verified through both the analytic point of view (the graph theory) and the observation of the pragmatic aspects of communication.
Article outline
  • Introduction
  • Background
    • Interdisciplinarity
    • Team
    • Gamification
    • Graph theory
    • Case study
    • Festival and mobile app
    • Gamification logics and on-line community
    • The rise of controversies: Working hypotheses
  • Methodology
    • Data collection
    • The capture of controversy
    • Data analysis
    • Main findings
  • Discussions
  • Limitations and further research
  • Conclusions
  • Note
  • References
  • Appendix
References (34)
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