In:The Pragmatics of Sensitive Activities in Institutional Discourse
Edited by Maj-Britt Mosegaard Hansen and Rosina Márquez Reiter
[Benjamins Current Topics 96] 2018
► pp. v–vi
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Published online: 14 June 2018
https://doi.org/10.1075/bct.96.toc
https://doi.org/10.1075/bct.96.toc
Table of contents
Introduction
Requests and counters in Russian traffic police officer-citizen encounters: Face and identity implications
Negotiating with the Boss: An inter- and cross-cultural perspective on problematic talk
Evading and resisting answering: An analysis of Mexican Spanish news interviews
Apologies made at the Leveson Inquiry: Triggers and responses
When questioners count on recipients’ lack of knowledge: A recurring ‘question-answer’ format in guided tours
When routine calls for information become interpersonally sensitive
Patterns of thanking in the closing section of UK service calls: Marking conversational macro-structure vs managing interpersonal relations
Index191
