Article published In: Applied Pragmatics
Vol. 6:1 (2024) ► pp.60–85
A simple methodology for identifying speech act tendencies
A case study of e-mail refusals
Published online: 18 January 2024
https://doi.org/10.1075/ap.21011.dix
https://doi.org/10.1075/ap.21011.dix
Abstract
Speech act studies often compare two or more groups of speakers by analyzing how often each group uses a given
strategy to realize a speech act. Since the goal of such studies is to compare groups, they often do not discuss the variation
that exists within the groups and, by extension, what can be considered a speech act tendency for a given group. To illustrate
within-group variation and how such variation can be interpreted to identify the speech act tendencies of a group, this study used
e-mail refusals of requests written by 50 native speakers of English as a case study. Data were collected using a discourse
completion task and analyzed for participants’ strategies to refuse a request. Descriptive statistics show a considerable amount
of variation in this rather homogenous group of English speakers but also allow for the identification of both commonly and rarely
used refusal strategies. These findings highlight the importance of considering the commonly used strategies and the rarely used
strategies when attempting to empirically identify speech act tendencies for teaching and assessment purposes. Implications of the
results for future research, teaching, and assessment practices are discussed.
Keywords: e-mail, English, pragmatic variation, refusal, speech acts
Article outline
- 1.Introduction
- 1.1Pragmatic variation
- 1.2The overlooked within-group variation in speech act studies
- 1.3The current case study
- 2.Case study
- 2.1Participants
- 2.2Data collection instrument and procedures
- 2.3Data analysis procedures
- 2.4Case study data
- 3.A simple methodology for identifying speech act tendencies
- 4.Implications for teaching and assessment
- 5.Discussion
- 6.Limitations and future directions
- Acknowledgments
- Note
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